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Fix unnecessary activation of discrete GPU on MacBook Pro again

Fix unnecessary activation of discrete GPU on MacBook Pro again. Seems to be regression on version 1.2.00.13765

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  • Kevin Sheehan commented  ·   ·  Flag as inappropriate

    Add this... 'nohup /Applications/Microsoft\ Teams.app/Contents/MacOS/Teams --disable-gpu &' The feel free to close your terminal window...

    Or better yet create a script file you can add to the applications folder or taskbar.

  • David Beaton commented  ·   ·  Flag as inappropriate

    Hey everyone, as ****** as it is to have this issue, I have to say that the terminal fix is not that bad as an interim solution. I don't know about the rest of you, but generally I keep my apps open for days going from my work station, mobile into meetings, lug my laptop home for some evening work, and all the while I leave the Teams app open. Therefore, the solution to run this terminal command is super simple and deactivates Teams from triggering the discrete GPU:

    1) Ensure Teams is closed,
    2) open Terminal and enter the following:
    /Applications/Microsoft\ Teams.app/Contents/MacOS/Teams --disable-gpu
    3) Terminal will then run the script to open teams with GPU disabled, you will see the Teams window open and voila, you have a fix.

    Only sticky point is that this fix requires you to KEEP Terminal open (don't close the bash window once Teams is open), and once you shut down Teams you must run the terminal command again to open it.

    Again, for me this is a really good solution because I rarely need to restart my machine, so this is not cumbersome at all. I hope Microsoft fixes the issue ASAP, but I have a workable solution until they do.

    Cheers,

  • JD commented  ·   ·  Flag as inappropriate

    Horrible. What a joke. There is no reason for Teams to require the discrete GPU whatsoever. Slack had this same issue for months before fixing it; hopefully the Microsoft gang can get this corrected really, really quickly.

  • David Beaton commented  ·   ·  Flag as inappropriate

    Just purchased a brand new 2019 MacBook because I thought my 2012 couldn't cut it any longer with the applications I need to use concurrently... however, my 2019 (w/ 8 core i9, 32GB RAM, Vega 20 GPU) still suffers from GPU spikes and max fans while using such a basic non-GPU intensive application, Teams!

    What do we need to do in order to address this issue!? I am following this other link on the Teams Support page as well, and hoping that one or the other will expedite a fix in the next release.

    https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-teams-activates-the-discrete-gpu-in/28fb47df-9e04-4097-8868-3851ee523d0a?page=3&rtAction=1569335682012&tm=1569335987212

    In order to make Teams usable, I have been deleting 'settings.json' before every restart at this location, and that seems to work fine:

    ~/Library/Application Support/Microsoft/Teams/settings.json

    However, question for those who know more than me, by deleting this file prior to restart, does it have any affect on my ability to screen share or use video (both incoming and outgoing) during teams meetings? I guess what I am asking is by disabling the discrete GPU usage prior to restart, will it have an effect when I do use GPU intensive tasks such as video and screen share?

  • Ilkka commented  ·   ·  Flag as inappropriate

    Run from Terminal.app with the 'disable-gpu' flag:

    /Applications/Microsoft\ Teams.app/Contents/MacOS/Teams --disable-gpu

    Haven't seen any problems in running it this way, but I guess there might be some

  • Kyle commented  ·   ·  Flag as inappropriate

    This issue is still occurring, even in version 1.2.00.17856. It was last updated on 8/14/19.

  • Anonymous commented  ·   ·  Flag as inappropriate

    This needs to be fixed, now I can't use Teams when I need to be mobile. Very frustrating, this lack of quality.

  • Andrew Best commented  ·   ·  Flag as inappropriate

    Considering there are currently *ZERO* Mac based feedback items with any status attached to them, im unsure how best to get this on to their radar. Can I suggest that if youre on Twitter that you go and make https://twitter.com/microsoftteams aware of this thread.

  • Joel Roberts commented  ·   ·  Flag as inappropriate

    yeah, this is super annoying. please fix! especially considering Teams doesn't work in Safari currently either.

  • Gilles commented  ·   ·  Flag as inappropriate

    Please fix this issue. I'm having to use it for work but it kills my battery in hours!

  • Richard commented  ·   ·  Flag as inappropriate

    Same problem here.
    You have Microsoft Teams Version 1.2.00.17856. It was last updated on 7/31/19.

  • Andrew Best commented  ·   ·  Flag as inappropriate

    Guys, can we please get the fix for this back into release? It's a regression and its a buzzkill for mobile teams users.

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