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Fix unnecessary activation of discrete GPU on MacBook Pro again

Fix unnecessary activation of discrete GPU on MacBook Pro again. Seems to be regression on version 1.2.00.13765

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  • Mike commented  ·   ·  Flag as inappropriate

    So....final testing phase in Feb - but the problem is still happening for everyone in the world...

  • Anonymous commented  ·   ·  Flag as inappropriate

    I am also interested in this fix. I have a 15 inch macbook pro with a newly installed battery. If I have a video call on Teams my laptop goes nuts - fans spin all the way up, it gets hot and my battery loses a percentage every minute.

    I also use Zoom, facetime, etc and none of them cause this. So it is definitely a Teams issue and it's a total pain!

  • Kdubaroo commented  ·   ·  Flag as inappropriate

    Hello, has this fix been pushed out to a public build? If not, can we get an update on the fix that is in testing?

  • James Krueger commented  ·   ·  Flag as inappropriate

    Teams “sometimes” uses my graphics card and sometimes not. For example, if I check “about this mac” I do not see the Radeon graphics card, but system report shows I have one. Occasionally, Teams will decide to use the Radeon graphics card, and when this happens, “about this mac” will show the Radeon card, my fans go wild and my battery drains. Teams decides to use the Radeon card around 20% of the time lately. Teams use of the graphics card does not seem related to the number of people in the meetings.

  • Jason commented  ·   ·  Flag as inappropriate

    I think the fix is to uninstall Teams and run in browser. Working much better for me this way so far.

  • Anonymous commented  ·   ·  Flag as inappropriate

    What’s the status?
    Getting less than an hour battery life on a brand new 2019 16” MBP running video calls.
    Zoom can run all day.
    Would have switched to Zoom but we have invested in Teams rooms.

  • Luc commented  ·   ·  Flag as inappropriate

    This is desperately needed. I cannot keep working like this. We will have to switch to WebEx or Zoom if this isn’t resolved soon which is a shame cause we love teams, especially the apps that are integrated in the platform.

  • Ric commented  ·   ·  Flag as inappropriate

    Hello? Hello? Hello?
    Is there anybody in there?
    Just nod if you can hear me
    Is there anyone at home?
    Come on now
    I hear you're feeling down
    Well I can ease your pain
    Get you on your feet again
    Relax
    I'll need some information first
    Just the basic facts...

    Like anything?

  • MyKeey commented  ·   ·  Flag as inappropriate

    Fixed with the 'Disable GPU hardware acceleration (requires restarting Teams)' in Teams > Settings. Thank you for resolving!

  • Mathieu commented  ·   ·  Flag as inappropriate

    It needs to be fixed, as we rely on teams for work. It activates the discreet guy every time.

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