Stop Mobile Teams Meetings from Being Interrupted by Mobile Phone Calls
When in a Teams meeting on Mobile Teams and we receive a mobile phone call to the mobile phone line, we are completely disconnected from the meeting. The mobile phone line call should only be shown as a toast and soft ring in the background instead of completely disconnecting us from the meeting (quite like getting a second call while on your mobile phone - your current call doesn't disconnect but you hear a soft ring in the background and have the option to reject or accept the call).
Please fix this issue.
It's very annoying. It's also weird that using the iphones "Dont disturb" option isn't working. As soon as you go into a teams meeting, the "Dont disturb" is not working any more. The mobile call just comes through. This is because you are already in a call according the iphone - so now it's a "call waiting" feature - But turning Call Waiting off, at both the iphone settigns and at the phone company settings, STILL the calls come through!
Haim Mousan commented
Following, interrupts productivity
Steve Seaney commented
Ongoing issue with Teams makes it uniquely unusable.
Keith Cordova commented
update, it is 2021 and this issue has not been addressed. I have been interrupted by robo calls because I cannot block unknown numbers for work related issues. Please fix immediately.
Almost 2-years since this issue was first raised, and still no fix from Microsoft? Unbelievable.
Please!!! I want to be able to use the teams app on my phone for calls and meetings, but I get a lot of incoming calls, so it's next to impossible to use because I keep losing the meeting in the middle of conversations!
This is driving me mad, please update
J Hutchinson commented
Not very professional. This problem leaves a speaking customer automatically placed on hold without warning and totally confused. Sometimes I cannot resume the call and have to dial back moments later after I finish my second call. I apologize to the first caller but not everyone is so patient or forgiving - this annoying bug creates a very unprofessional experience for callers. If I announced our system was through Microsoft, the experience would reflect on them, but instead it reflects on our company.
Peter Almer Frederiksen commented
And the other way around: When the Teams mobile app detects that the mobile phone is used for a cellular call, the Teams status should be set to "Busy".
The same if the mobile phone is used for calls using any other voice apps, like WhatsApp, Skype, Facebook Messenger.
I too would like this issue fixed
Same issue for me. Please update
Nelson M Sanchez commented
Same issue. Please update.
same issue, please update microsoft
I would also request that Mobile Phone Calls not be interrupted by Teams calls (which is the opposite)
Nicole Cash commented
Same as Michael W, I lose Teams audio when a cell call comes in, I hit decline and the Teams audio comes back...but it's very frustrating when you are currently speaking on a meeting! Please fix this should be very easy to disable incoming cell calls during an active Teams meeting.
I'm also experiencing problems!
My headset is connected via BlueTooth to my PC and iPhone.
My iPhone has Teams App installed.
When I'm in a normal phone call, the call is paused on iPhone if ANY sound comes from Teams - e.g. a new message.
If I am on user PC via TeamViewer and the user gets a Teams-notification or Outlook-notification it also pauses the call. I can un-pause the call but sometimes the sound doesn't return and I have to call the user back.
This was not an issue when we had Skype 6 months ago.
I will try to uninstall Teams app in iPhone to see if it helps.
Uninstalling Teams app didn't help.
Calls are still interrupted with incomming notifications from Teams :(
This problem really annoys me, and looks very unprofessional - please fix it, thanks!
I'm not sure this issue is connected with Teams running on Android or on Windows. In my situation problem is on Teams running on Windows. This situation cause Your Phone which is really desired is not really usable when I can't resign from Teams using.
Strange that this is still an issue... Should have been prio #1 for MS...