Return a whole conversation when using Content Search in Security & Compliance
When we were using Skype for Business and we did a content search an entire conversation would be returned. With Teams only one message in the conversation may be returned. Without the context the returned result is almost useless. We need an easy way to return the whole conversation when a match is found for a content search of message type IM.
Try the threaded conversations tool in o365 Advanced eDiscovery (E5 or E3 with adv compliance add-in)
Ken J commented
There's a similar request found in the Security & Compliance uservoice forum. Vote for both to get the most attention to this issue. https://office365.uservoice.com/forums/289138-office-365-security-compliance/suggestions/37536220-return-a-whole-conversation-when-using-content-sea
J Childs commented
We are running into this now and not having the ability to recreate the full conversation. This may be an issue if we are to deploy teams organization-wide trying to piece together a defense to a lawsuit when the context for individual comments cannot be proven.