Meetings sent out from a Shared mailbox
Hello,
I noticed that when I create a MS Teams meeting on behalf of a shared mailbox it doesn't pre-populate the conference toll number or conference ID # to enable the invitees to call in and join the meeting through audio, they can only join in to view a presentation. It only prepopulates when the invite is sent out from my personal email. A lot of my colleagues don't have laptops/computer with built in microphone so we have to settle with being able to call into a meeting to get the audio experience
Mari
shared this idea
49 comments
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Boris Lokhvitsky
commented
This is all about licensing. Shared mailbox usually does not have the same license as the user mailbox. To be able to use dial-in conferencing settings, you must assign this mailbox a M365 Audio Conferencing license - then it should start populating new meeting invites with dial-in information.
Alternatively, send a meeting invite from your own mailbox (it will have dial-in information if your own mailbox is licensed) and include shared mailbox in the meeting invite - then the meeting will land in the shared mailbox where it can be seen and used by everyone who uses that shared mailbox. -
Matthias
commented
Hi all, please check these steps. These should make it possible:
https://techcommunity.microsoft.com/t5/microsoft-teams/meeting-attendance-report-for-shared-mailbox-scenarios/m-p/2495989/highlight/true#M95535Then go into the calendar of the shared mailbox directly and set up the meeting there
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Paul
commented
Meeting options should be possible to change. Right now, only the user account behind this shared mailbox (disabled user) could change meeting options (in fact, nobody can change meeting options). For shared mailboxes, all users with Full Access Permission should be able to access this link.
DialIn number and Conference ID should be added, if user, who creates the meeting, is licensed for AudioConferencing. -
Alexis
commented
We are an organisation of greater than 40,000 employees. It is incredibly frustrating that we've been a huge adopter of Teams and yet we are unable to send out dial in details from a shared mailbox to hundreds of employees. This is a feature that is needed. It makes no sense that Microsoft don't build it. Its a no brainer. Please build or enable this feature Microsoft.
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Anonymous
commented
This would assist our organisation which is one of the largest users of Teams in Australia
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Anonymous
commented
Not possible to create a meeting request on behalf of a shared mailbox. Would be great if this issue could be solved.
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Sandra
commented
Same here. Not possible to create a meeting request on behalf of a shared mailbox. Would be fantastic if this issue could be solved.
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Marielle
commented
Same here, please solve this issue urgently. Much appreciated!
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Sonja
commented
Same here, please solve this issue urgently. Much appreciated!
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Dwijen
commented
same here unable to create meeting request with share mailbox.
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Max A.
commented
Same here, please solve this issue urgently. Much appreciated!
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Loc
commented
As mentioned in one of the comments: it is not possible to modify meeting settings as well. Perhaps this can be done by allowing anybody with access to the shared mailbox to be considered organizers.
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Alan H.
commented
Same problem here. The corporate academy team is using a shared mailbox for sending out planned training meetings. Them are not attending by them self so its no option to send out the meeting from personal calendar.
But they are unable to set the correct presenter and other meeting options on the sent meeting, so this is not working as is needed.
there should really be a way to delegate a group of people to configure the meeting options on behalf of the shared mailbox
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Anonymous
commented
Same here. Much needed for work meetings. Mahalo!
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Anonymous
commented
Same here, please solve this issue urgently. Much appreciated!
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Helene van Loon
commented
We run into the same problem and it is quite an issue. Hopefully this will be solved ASAP as it is a real limitation to MS Teams.
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Anonymous
commented
It is also impossible to change the settings of who can bypass the lobby for instance.
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Carla Carvalho
commented
hi,
when I open a meeting calendar in my functional mail box and ask for Teams details, it appear - so I think this is solved - the real problem is after, to manage the meeting itself in teams, especially if you want to use breakout room.
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Gary Healy
commented
Hi. Our users have been using shared calendars for many years. Please allow this functionality.
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jonathan cushnie
commented
It would be great if the delegate(s) of the Shared Mailbox organising a Team meeting had Meeting controls like any Organiser