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multiple phone numbers

It would be nice to be able to assign more than one user number to a single user. Call qeues are not always a suited solution. E.g. if the user needs to dial out with different numbers.

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  • Wiesenator commented  ·   ·  Flag as inappropriate

    Every simple PBX supports multiple phone numbers. It is a shame MS does not manage to implement this since 2019,

  • Anonymous commented  ·   ·  Flag as inappropriate

    Need this feature for my manufacturing control room and Security desk.
    users are sharing CAP physical phone needing 5 lines. So they can answer without moving to another phone or desk. Very important during Covid .

  • Anonymous commented  ·   ·  Flag as inappropriate

    Totally need multiple numbers for certain users... why is this not possible? Needs to be enabled

  • Lucas B commented  ·   ·  Flag as inappropriate

    The big use I can see for this is when Porting numbers in. We generally assign a temporary number and forward the Existing number at the incumbent to the new temporary number. At the time of the port it would just start working and we can at leisure go back and clean up the temporary numbers for 0 downtime on the phone numbers.

    Right now the practice seems to be, Start the port request wait for an email with a date and time then schedule someone to be ready at that time to assign the numbers to all the users. Which is probably going to be quite a few generally....

  • Tom Payne commented  ·   ·  Flag as inappropriate

    Isn't this a "no brainer"!!??

    Please name one business that does not have more than one phone number.

  • Jessica Stevens commented  ·   ·  Flag as inappropriate

    This is a significant need for Enterprise businesses, due to turnover requirements (have calls ring manager without having to access the terminated user's client to turn on forwarding), and also for migration to Teams pending port of permanent business phone number. (We have to assign a temporary Teams voice number and then cannot assign the permanent number while it's pending port, which requires all changes to be done during the port itself. Then anyone who is calling back the temporary number will get not in service message.)

  • Anonymous commented  ·   ·  Flag as inappropriate

    I vote for this important capability to be able to assign multiple numbers to a user.

    It is a standard function for most other phone systems.

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