multiple phone numbers
It would be nice to be able to assign more than one user number to a single user. Call qeues are not always a suited solution. E.g. if the user needs to dial out with different numbers.
Anonymous
shared this idea
51 comments
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Luke
commented
This is really important given the current situation where people are working from home, but still have an office number
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Anonymous
commented
This would be really useful, we have staff that need to appear to be local in multiple countries
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Tim Tkachuk
commented
This is important for the ability for assorted sales situations. Having sales people work in multiple jurisdictions - it is important to give the customer a local number to call back and not through a Call Queue
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Anonymous
commented
PrivateLine works in SfB onPrem well, absolutely necessary for Boss/Admin constucts.
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Jon
commented
Yes, this would be helpful for many reasons. One reason is that sometimes you have a user who leaves the company and you need to temporarily assign their phone number to another user, while you fill the spot.
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Tom
commented
There is a workaround for this. Create a secondary account and assign either a phone or CAP-license.
Then add the other user to the delegates of the newly created account.Yes, I am aware that you use two licenses this way.
CAP-license is easier to manage because you don't need any other o365 licenses.
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Anonymous
commented
Yes. This would be very useful!
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Anonymous
commented
This would be very useful for me.
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Anonymous
commented
Please, make this a thing! This is not a feature. Teams can then be like the rest of the big 3, Cisco, Avaya, Mitel!
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Anonymous
commented
Please, make this a thing! Teams can then be like the rest of the big 3, Cisco, Avaya, Mitel!
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David Billins
commented
We NEED this in or organization. We are attempting to roll out Teams Voice to our enterprise and solving for this use case is hindering our progress.
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Joshua
commented
this would be a good feature
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Anonymous
commented
Would be great, I currently have my switchboard extension number on teams. Would be great to also have the main switchboard number which then could be managed by my teams account.
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Kyle
commented
need to be able to handle multiple phone numbers for a work environment...hello?....work number and a cell number.....
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Damian Currier
commented
I just stumbled on this thread, it is a very important feature we would use in the current business model. Working in the times of Corona and COVID-19. Let's see if we can make this happen.
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Rayzavs
commented
This would be a Great Feature add!!!
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Anonymous
commented
This would be a Great Feature add!!!
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Tobin Kulangara
commented
This should be a basic feature
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Nik Jones
commented
Some of our business units run as multiple different brands. Auto attendant and call queues are work well for incoming calls, BUT we would like the option to select the relevant number for the outgoing call so that the customer know who is calling them back etc.
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Seth
commented
Come one now! Yes, need this. Simple. Have main numbers, multiple ones that go to the same AAs need it to respond to. Once again, back to having to do some rig of creating a fake user with additional licensing to forward to another line.