Need to have a Mic - Mute / UnMute feedback in the Teams UI (using Crestron RL3 SRS v2)
Mic - Mute / Unmute Feedback is not reflecting in the Teams UI. but in backend actually mute / unmute happens but Users may not be knowing either it is muted or unmuted from the UI. Attached example image for your reference.
Crestron RL3 (SRS v2).
Collin Harwell commented
In short, it's a must to have mute status logic available via both USB and the API.
Need this box to sync up any mic lights connected to a Biamp. the built-in USB port on a Tesira only allows audio flow, but no control status FB.
+1. As below, you can use the Crestron UC-Engine module to mute/unmute which does actually mute the mic but no feedback on the touch panel or the ability to mute from the touch panel and pick that up in the module makes for a terrible user experience. Hopefully this is addressed soon.
Kyle Goyer commented
When a user mutes the microphone in the Teams UI it does not send information back to crestron through the API. Therefore we can't properly drive the logic to actually mute / unmute the microphones or change the LED color on the mics from Red to Green etc.