Standalone 'Chat' Interface
While I understand that one goal of Teams is to bring all of the tools under one UX, Microsoft should consider allowing for a break out of the 'Chat' tool for user experience. While there are a number of use cases, one simple example of need is where something is being edited or viewed in the teams UX and a 'Chat' comes in, if the user clicks to view the chat, they lose their place in whatever file or video they were viewing their their other respective channel. The preference would be to have chat in one window, and the Teams Channel experience in another.
Síd Seavers commented
I completely agree with this! I like the streamlined functionality of teams, however. Quick messaging is a completely separate task from sharing files, interfacing with Teams groups, etc etc Also I really don't need GIFs with my chat! I must admit I do like it, although. That goes along with my point in being that messaging should be simple and separate.
Allison Cruz commented
I completely agree! I am trying to utilize editing documents within the Teams Apps, but every time I get a chat and have to leave the document and then there is no fast way to return to that document. The chat window that does open is only for one individual chat and will not pop up if a new person chats me. My company is about to eliminate Cisco Jabber- which I think is a perfect platform for chatting with people. It would be great to allow Teams Chat to be a separate App or another window.
How about an interface like the old MSN or Skype setup. You have a standalone client and it shows all your contacts or groups in a condensed version. Right now Teams Chat is setup for the blind, font and chat is so large on my laptop screen it's ridiculous how much scrolling i have to do if I miss some of the conversation. A smaller interface as stated would be much more useful and efficient.
Markis Ⓐugustus commented
coming from skype is proving to be a bad idea... this interface is designless
Need more votes. I honestly keep teams closed because of everything I run on my computer already. The office people use some of the other teams features. Would be nice to run a standalone chat (instant message) program instead. Less of a resource use and that way we can do presence detection etc and people can still reach us if needed.
Yes, agreed!! It still doesn't look they are are even talking about it.
Hello, our organization has mandated the use of the MS teams for Chat/ meetings etc and will be ramping down the Cisco. This will have 100K users to MS teams.
However, The current interface for chat/ MS teams sucks.. and is difficult to load/ manage....I feel that MS team really need to pull up and provide better GUI interface for chat and other support functions.
Jared Pickerell - Troy Public Schools commented
As stated by the original poster, having Chat as a separate area in the Teams client is not productive for certain use cases. It can be a step backwards from the separate (and simple) Skype for Business interface.
I too understand Microsoft wanting to bring everything under one interface and am not advocating that Microsoft does a way with the current all-encompassing Teams apps. Sometimes you need a separate interface, or at least the ability to bring it out into a separate interface. I'd love to see MS do this and using Teams client for IM/Audio-Video chat makes me want to go back to Skype for Business or some other application every time I use it.
I also created a separate UserVoice request that is similar to this request but might go a step further than what your request is asking for. https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38860165-streamlined-im-audio-video-chat-interface
D. Ryan Dodd commented
Please add this feature to the back log!!