iOS Apps cannot clear account information that has been signed in
Microsoft Teams iOS application is caching account information that has been signed in.
I cannot clear the cached account information.
I tried the following things, but cannot clear.
- Teams App uninstall/re-install
- Clear app data...[Settings(iOS)]-[Teams]-[Clear app data]
- [Remove Account] in Atuhenticator
- Delete [Settings]-[Passwords & Accounts]-[Website & App Passwords]
- Safari [Clear History and Website Data]
We are excited to share that this feature is now available to all iOS users. To clear account information, just swipe left on the account on the login screen.
122 commentsComments are closed
This is happening for me as well.
Can we please get a clear option?
[Deleted User] commented
Beside OneDrive app, I have tried Word app and it also work.
The Teams app is missing the similar reset function.
This is possibly a GDPR issue and at the very least not acceptable. I simply cannot believe I am asking thus as a feature request, but "please allow cached user accounts to be deleted from teams IOS login screen"
Ben Mitchell commented
Please can an update be made to TEAMS ipad version so we can clear previous account info.
Wendy Colling commented
Wow. This is a joke. Please fix this issue immediately. I will be alerting my school district about this issue. Poor people who assume their password is not saved when they sign out. Teams is an organizational tool! Of course people are using it on shared devices! Get with the program, literally!
J. Kevin Michel commented
This makes Teams on iPad useless. Not only does it render my iPad fairly useless since my organization is moving to Teams for nearly everything, but it encourages me to move from a iPad to a different platform, most likely Samsung, as the Surface is simply too expensive for our use. Nice move Microsoft.
Downloaded Edge for iOS and an old work email popped up asking to sign in.
Edit: I used the OneDrive trick and it worked.
Andrew Blackburn commented
Just tested. The OneDrive instructions posted by Rick are working.
I still have this problem....
Did anyone else test out the Onedrive fix?
Name Redacted commented
This is absolutely unacceptable.
You are seriously telling me this has been up for almost a year and nobody has taken any action.
MICROSOFT!! what are you playing at...
I Support fixing this userstory. This feature should be a common option in this kind of apps. Anyware, anytime, anyplatform.
Please allow us to remove previously sign-in account! There must and should be a way!
I totally support this request for a possibility to remove one-added accounts.
Hi, I'm experiencing this issue as well. Just wondering if anyone has found a solution?
I too am seeing this issue as well. I used my device as a test for another account, and now I can't clear that account out of my suggested logins whenever I attempt sign in for Teams on iOS.
Hi everyone, not sure if any of you have tried this. I have OneDrive installed on my ios device so I cleared OneDrive Cache and it cleared all passwords and former accounts. I'm guessing the issue is that if you have any other microsoft apps on your device that sign in info will be shared across apps. Hope this helps!
To isaak_k. No no this hasn’t been cleared as I found out about this major oversight today.
It looks like this issue has been resolved as of version 1.0.92 build ending in 21705
Please and Thanks commented
I definitely would appreciate being able to clear out old places/logins of places I worked at that used teams so I don't see that reminder each time I sign in.