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Who bot should recognize <first name> <last name> and not just <last name>, <first name>

In my org, Who bot only recognizes names if they're listed as <last name>, <first name>. There are specific, limited instances where it will recognize a user by <first name> <last name>, but for most users this simply gives an error message.

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Daniel shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Nico commented  ·   ·  Flag as inappropriate

    Interesting, this isn't the case in my org, as first-name-only queries work; so it may have something to do with how your org stores data.

    That said in either case, WhoBot should be able to handle this case properly.

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