Make quiet hours block incoming calls
Please, add an option for the Quiet hours to block all phone calls in Teams. Why are there Quiet hours, if it still rings?
Or enable the Busy Status to be time-bound, which should do the same job.
We have raised this request with the feature team and will share an update when it’s available.
I completely agree, that incoming calls need to be blocked at quiet hours as standard!... and this is really a very urgent issue to be solved!!!
Best thing would be, if the user has the ability to choose, whether to be on or off.
Looking forward to a soon solution from Microsoft!
Having just been woken up in the middle of a night by Teams call ringing and ignoring my iPhone Do No Disturb mode, this needs to be #1 priority. It is unacceptable to ignore iOS user set DND and still ring!
Hi, supporting this. Teams must allow to disable or deactivate voice calls. It's very dominant to not allow users to control this feature. It's the typical technology-ethics-future scenario, in the area of unwanted or uncontrollable software updates etc. Appreciate the coolness of Teams, but it's 2021, we're sort of post-technology. We went through the IRC, ICQ, BBs, Skyps, etc. and had enough calls in our lives. Nobody is hurt if a call is not taken, in fact, everyone is healed if ringing is limited. Looking forward to the positive news only. KR
Kelly Pchemist commented
It is ridiculous that I have quiet hours set and a 5am teams call made my phone ring.
I noticed that there is a setting/option in the IOS app: Settings - Notifications - General Activity - Calls - Toggle on or off
That would appear to provide the options to turn off call notifications but it does not work.
I agree with a number of the other users in this thread that call notifications should respect quiet time and the "Do Not Disturb" status as well.
how can I disable video calls from within TEAMS on my phone when I receive a video chat on my computer within TEAMS.
Why does both ring?
Sean Stockburger commented
We have been migrating thousands of people to Teams Voice over the past 12 months, and this question keeps coming up. Quiet hours should mean that the Teams app stays totally quiet. No calls, no chat alerts, no mention alerts... no beeps, boops, bops, or rings. Personally I think it would be great if phone calls followed the same notification rules as chats and channels: Give us the option to manage calls separately (and yes, I suppose I can always forward calls to voice mail) or the same - so that I don't get calls when I am busy or away.
Stephen Woodward commented
Setting your Status to Do Not Disturb on the mobile app should mean your phone will not ring with a PSTN Phone Call. Unfortunately it doesn't. Please correct this as our users have to shut down the Teams Mobile App entirely when they are in the field.
Ray Bishop commented
Has this been fixed?
Please prioritize this! It is needed!!
Chris Vandersip commented
Brent, that screenshot must be from an Android. The option is missing from the Teams settings on the iPhone.
Brent Westberg commented
there is a setting to not allow calls check to see if you have that turned off.
Chris Vandersip commented
This is an absolute necessity for enterprises. We are also in the process of implementing Teams Phone, and I'm floored that this isn't already implemented.
Please update the quiet hours settings to allow the end user the ability to silence phone calls. It's very irritating being on quiet hours and still getting teams calls. Thank you.
Please update the Quiet Hours settings to allow the end user the ability to silence phone calls like they can with other notifications through Microsoft Teams mobile app. I am mind boggled that Quiet Hours does not already silence calls since the messages and other notifications can be silenced via Quiet Hours. We are in the process of implementing Team Direct Routing and this is very annoying having the computer and mobile phone ringing simultaneously without any control besides turning off all Teams notifications through the mobile phone.
John Binelli commented
Please make this a priority. We are currently evaluating Teams as a replacement phone system but this is an irritating problem. I have to log out of Teams daily so that I don't get calls on both my iPhone and PC. Quiet hours does nothing and disabling notifications in the app and in iPhone settings has no effect.
Mark Lawton commented
Can we get an update on this - it is a major blocker to the effective rollout of Teams - and the previous workaround here https://microsoftteams.uservoice.com/forums/555103-public/suggestions/33214585-option-to-disable-voice-calls-on-mobile-app
Makes no difference - at least not on an iphone.
Please make this happen! I'm getting calls when I'm off work!
We currently have a case open (23902074) where we experience that calls cannot be turned off at all. Even in general notifications disabling the "calls" does not solve it. As a matter of fact the quiet hours are also useless when whatever you configure the phone keeps ringing...
Can we get an update on this? Microsoft does so much to provide tools to separate work and home life. This really is a tremendous oversight.
It would also be good if the phone didn't ring while you're active on your desktop. Again something that works for notifications but not for calls.