Make quiet hours block incoming calls
Please, add an option for the Quiet hours to block all phone calls in Teams. Why are there Quiet hours, if it still rings?
Or enable the Busy Status to be time-bound, which should do the same job.
Jean-Marie
shared this idea
We have raised this request with the feature team and will share an update when it’s available.
18 comments
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Andrew Speer
commented
Be sure to include call group numbers as well as direct numbers. Currently the only way to silence group numbers is to log out.
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Anonymous
commented
Linking to OOH in calendar would also be a bonus.
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Anonymous
commented
The other similar setting it should have is opening hours. So if they ring outside of business hours they got an unavailable/closed message.
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Anonymous
commented
Stunned it doesn’t already do this!
There are only 3 ways to stop a call;
1. Already in a call and have busy On busy enabled
2. DND
3. Sign out!
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Anonymous
commented
Should have option to link this to Out Of Office status. Calls on my days off is a big issue.
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Anonymous
commented
Configuring quiet hours in Teams should also apply to Calls via Teams? Or what's the point in having DnD hours and status indicators if it only applies to chat and not calls over teams...
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Anonymous
commented
If Microsoft wants to take real market share from other PBX and VOIP providers this functionality is required. It would balance the call queue shortcomings in Teams. Because you can’t use a call queue to, for instance, omit John Doe from calls on Tuesdays because he’s off that day; allowing some ways to block calls based on days and hours could be done with this feature. Either way you need to put that feature somewhere, either in queues and policies or here.
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Anonymous
commented
It would be nice to have dnd and quiet hours configurable perhaps...
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jose
commented
Good a query in my office there are several users of Microsoft Teams I have updated it You have version 1.3.00.9267 (64 bits) of Microsoft Teams while the computer shows the option Show background effects but to other computers it does not appear or on the web as I could make that option appear to you, I hope you are well and have good news about you, thank you.
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Anonymous
commented
Quiet hours are pretty loud when calls are coming through...commmeeee onnnnn
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Octavius Octavia
commented
WHY WOULD YOU MAKE A SETTING CALLED QUITE HOURS, BUT THEN THE LOUDEST NOTIFICATION OF THEM ALL, CALLS, IS NOT INCLUDED. COME ON MICROSOFT!??!?!!?!?
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Chris Cocks
commented
Yes please, would be super helpful.
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Jin Levi
commented
Yes please add Quiet Hours AND add a native click-to-dial feature that recognizes phone numbers in e-mail messages, Contact records, web pages, Word, Excel, OowerOoint and .pdf docune ts and allows user to map it to a Functio. Key or Fn + Function key combo
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Ulrike
commented
This option is for sure needed!!! Please use the calendar status for incoming calls.
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Carl France
commented
This would be a valuable feature because it is of great concern to my staff that they will receive cold calls outside office hours. Limiting it to just the calls in you priority list would be useful.
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Dana D.
commented
This would also be a good idea when Out of Office is activated. I got a call at 4 am when I was on vacation even though Out of Office was turned on.
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Ewoud
commented
I think this is the same idea?
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Nick K.
commented
The ability to send teams calls to voicemail after a certain time period would be very nice. we have quiet hours for the chat but that doesnt' seem to affect the calls.