Make quiet hours block incoming calls
Please, add an option for the Quiet hours to block all phone calls in Teams. Why are there Quiet hours, if it still rings?
Or enable the Busy Status to be time-bound, which should do the same job.
Jean-Marie
shared this idea
We have raised this request with the feature team and will share an update when it’s available.
29 comments
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Anonymous
commented
Agree.. need quiet hours... I can hear my users screaming now as we start to consider moving EV to Teams.
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Anonymous
commented
Is there any update on this ????
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Reona Abe
commented
Please, hurry up delivering this feature which is a standard now. By the way https://microsoftteams.uservoice.com/forums/555103-public/suggestions/33214585-option-to-disable-voice-calls-on-mobile-app is not available on iOS, please complete the work.
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Anonymous
commented
It is October and this is still not fixed. Calls from a queue are still ringing on devices with quiet hours set.
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Andrew Parker
commented
Agree. I need to block a persistent caller from work who calls at all hours. Usually she's entered her Office 365 password into a fishing site or whatever.
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Rolando
commented
Quiet mode is not very quiet if you still get phone calls, please help to fix this Microsoft! As others have mentioned, this is making it difficult to not have calls coming in during non-business hours and it's very annoying.
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Jake Edwards
commented
As long as there's an option to maintain exceptions to the rule. I.e. out of hours emergency lines.
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Tara Connolly
commented
No other way to keep work-life balance.
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Anonymous
commented
Upvote - this is crazy not to be able to turn off the phone ringing.
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Mark
commented
This needs to be across all devices. I get calls to my teams app all the time in the evening. Drives me mad. Quiet hours should send all calls to voicemail (on all devices)
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Nigel Box
commented
This needs to be easy to turn on and off - Not hidden under several menus after scrolling all the way down the screen.
There should also be some options available as to where to direct the call.
E.g. To VM, a colleague, AA/CQ Group etc.
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Andrew Speer
commented
Be sure to include call group numbers as well as direct numbers. Currently the only way to silence group numbers is to log out.
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Anonymous
commented
Linking to OOH in calendar would also be a bonus.
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Anonymous
commented
The other similar setting it should have is opening hours. So if they ring outside of business hours they got an unavailable/closed message.
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Anonymous
commented
Stunned it doesn’t already do this!
There are only 3 ways to stop a call;
1. Already in a call and have busy On busy enabled
2. DND
3. Sign out!
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Anonymous
commented
Should have option to link this to Out Of Office status. Calls on my days off is a big issue.
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Anonymous
commented
Configuring quiet hours in Teams should also apply to Calls via Teams? Or what's the point in having DnD hours and status indicators if it only applies to chat and not calls over teams...
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Anonymous
commented
If Microsoft wants to take real market share from other PBX and VOIP providers this functionality is required. It would balance the call queue shortcomings in Teams. Because you can’t use a call queue to, for instance, omit John Doe from calls on Tuesdays because he’s off that day; allowing some ways to block calls based on days and hours could be done with this feature. Either way you need to put that feature somewhere, either in queues and policies or here.
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Anonymous
commented
It would be nice to have dnd and quiet hours configurable perhaps...
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jose
commented
Good a query in my office there are several users of Microsoft Teams I have updated it You have version 1.3.00.9267 (64 bits) of Microsoft Teams while the computer shows the option Show background effects but to other computers it does not appear or on the web as I could make that option appear to you, I hope you are well and have good news about you, thank you.