Teams Contact sync with Outlook
Please make the contacts that show up in the calling tab to be synced with a persons outlook or global address book of sorts. It's annoying having to manage so many different contact books
Brian Shoemaker commented
This is turning into a real show stopper in using the Teams interface for Chat, Teams, and Calendar as when starting chat you have to find the email from your Outlook contacts, When looking up external clients to add to the Teams discussion you have to once again go to Outlook contacts to get the correct email address already stored there, and lastly if you want to create a Teams meeting in the Teams Calendar you have to once again go back to Outlook to get the information. Yes you can use the Add-on for Teams in Outlook but if the point is to use Teams as the Collaboration interface it doesn't make much sense to keep bouncing back and forth either remove the Calendar option all together or sync the Contacts with the Outlook application.
Please either improve the sync between 365 contact lists and Teams or give some transparency on how the sync is handled. It seems that only some contacts get synced correctly with plenty missing and we've got no idea why this is!
The first post on this dates back to August. Why hasn't it been fixed yet?
Michiel Mooyaart commented
I really hope you're able to sync Outlook 365 with Teams. Maybe you can suggest a workaround till you have fixed the problem, because this is not very helpfull in creating specific Team-groups.
Gary Huber commented
All personal contacts in Office 365 should sync with the contact list in Teams or at least find users in the Office 365 contact area.
I had a support ticket on this because my contacts were so disjointed. The result was that i had to uninstall Teams and reinstall which did update my contacts, however, nothing keeps them synchronized.
I second this request - it is incredibly frustrating not to have all contacts in one spot. This should be a priority for Team especially if (like my company has just done) move your PABX onto it - unless Microsoft is just wanting that part of the platform to behave as a dumb PABX system - you'd think the benefits of moving are integration and just expect a basic level of CRM capability!