IVR availibility Direct Routing
IVR's are a core part of clients requirements in terms of voice functionality... press 1 for admin.. press 2 for sales... What is MS doing with this for direct routing within teams?
Rob Dinnissen commented
With Teams Auto Attendant feature you can implement an IVR. Please close this request.
Scott Fowle commented
adding to this - in order to deploy teams PSTN company-wide, we need an IVR with monitoring and traffic reporting for our call center. Is there a solution for this?
What? This question doesn't even make any sense in relation to Teams...