Teams freezing during screen sharing
Screensharing during Teams conference meetings occaisonally causes the sharer's Teams to freeze lately. Have to restart computer to use Teams again.
This problem was added to Public idea and not bug reports so I'm not sure it will be see.
Others "freeze" bugs has very few votes
We are seeing the same issue. Also using Lenovo Laptops.
After few minutes of sharing of my screen, people are saying that I freeze.
The voice is still working.
Before I upgraded MS Teams I couldn't hangup after this, I needed to quit Teams totally.
I upgraded teams and now I can hangup and try to call back, but still, the problem occurs after few minutes.
Microsoft Teams Version 1.3.00.19173 (64-bit).
My laptop is a lenovo core i7-8550u 24Gb ram - win 10 ver 18362.778
I recently upgraded and clean everything i could - bios - drivers etc..
I tried with and without GPU hardware acceleration.
I will try next time to download my logs with ctr_alt_shift+1
Andre W commented
so annoying, it keeps crashing
Manoj KS commented
Same issue with me. When i am in a group call and when one of colleague shares his screen the teams freezes after few mins. The whole system freezes too because of this. Kindly provide a solution. I use remote desktop through a vpn during this lockdown.
Todd Kelso commented
How can this be possible since Excel and Teams are both MS products - fix it!!
I've had the same issue of the computer crashing and requiring a reboot when screen sharing. Where are you MS help??
Joseph Calvo. commented
We are having this problem on a customer that has office 2013 Pro Plus VL and Microsoft Teams, the problem happens when he is on a meeting and start to share an excel document on his screen.
The Screen does not respond and the document also have the same issue at the same time.
[Deleted User] commented
same. teams just crash down when I try to share my screen. one specific thing in my case, it goes well when I reboot for few mins and start to crash after for a while. every time same thing happened.
MSTeams Team FAIL -
I have not seen one comment from the MSTeams team....
Nice Work MS....
Same issue, I have even format my whole PC and it still happens. When connected to a meet call with the whole PC freezes and need to do a hard restart.
EIZO AKIYAMA commented
Me too. Significant problem when Sharing PDF documents.
Nicholas van der Schyff commented
my CEO is having the issue when others are presenting to him, only way to get it back is to disconnect and reconnect
Significant problem when Sharing PDF documents.
Donato Brea commented
Some users are reporting same problem while sharing Excel document.
Same issue, when i´m sharing the screen, sometimes freezes the pc, nothing works, even the CTRL + ALT + DEL, and the only way its restarting the computer. I´m avoiding to share screen until they fix it.
For me sharing the desktop rather than the program works much better.
Same problem, during the meeting when I share a Excel file, the excel file freeze.
I have to stop share my screen, close / eopen Excel file et restart Share my screen.
It happens several times
Vin Pow commented
Same here, user shares screen and working on excel , it then randomly freezes and crashes entire PC. Reboot nec. The PC has Loads of memory and processors are all good. Its definitely a bug. Any solution?
Same problem, during the meeting file excel that i share screen to other was error