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Team address books (and company-wide address book)

The lifeblood of Microsoft teams is the people that that make up those teams and generate the content within teams. As of now, there is now basic way of listing who those people are within teams.

It would be really great if each team had it's own "people" tab where it would be an address book of all the people who make up that team. Without it, how does a general user even know with whom they are speaking?

Furthermore, it would be good to have the option for a company-wide "people" tab in the left menu, which would function as a general address book.

These features are out-of-the-box options for most other company communication systems and I don't understand why it's not really an option.

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Chris shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

96 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    How can an Office voice system not have an address book linked to Outlook contacts and not have caller ID based on those contacts

  • Anonymous commented  ·   ·  Flag as inappropriate

    This is becoming more and more critical for us from requests from our users as we migrate over to phone system, please make this a priority!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Teams has some good features but I agree with a lot of the comments that if you seriously want organizations to come on board using it as their phone system then you need to look at what most organizations have been provided with by their current phone solution. The address book should be synchronized with AD and available via an icon on the left hand side bar and it needs to be searchable, also a Public contacts list should be made available as well, these are a couple of simple needs I believe most organizations would expect off the shelf.

  • Adam commented  ·   ·  Flag as inappropriate

    This is such a basic thing that is in probably all other business communication tools. This needs to get added soon or more people will be moving away from Teams. Teams should search my Exchange address books, and local address books. This seems like a necessity for businesses....we need to have meetings with external people to help out and make money right?

  • MakeTeamsLikeSkype_ASAP commented  ·   ·  Flag as inappropriate

    ..the call log is a joke, contacts in the call log are a joke.. come on M$
    10 years ago, Lync 2010 was far better in doing what Teams should have had right out of the box.. why do we need user voice for basic functions like this, it has to be there by design.
    shame!
    its 2020 and you're still making rookie mistakes.honestly Teams looks like it was made by a teenage school boy in their lunch time, LOL, so badly written code...

  • Robert A. commented  ·   ·  Flag as inappropriate

    Having Teams integrate with the exchange Global Address Book would be very helpful. It is very time consuming to search by email address.

  • MB4867 commented  ·   ·  Flag as inappropriate

    How can an Office voice system not have an address book linked to Outlook contacts and not have caller ID based on those contacts

  • Anonymous commented  ·   ·  Flag as inappropriate

    We are trialing Microsoft Voice as we are looking for a SoftPhone solution for our business. We use Teams within the business, so Micosoft Voice would work well for us. However because the Global Address Book cannot be accessed by Teams, we don't know which client is calling us and neither can our staff access contact details of clients when calling through Teams, this is may be the decision why we don't implement Micorosft Voice in our business

  • tle commented  ·   ·  Flag as inappropriate

    The fact that there is no integration of a global address book / contact list / phone book or what you may call it, makes it almost impossible to use as a softphone. We have several thousand customer contacts without a possibility to choose them from teams or to find out the caller's name on an incoming call. What's the f*** is wrong with you MS?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Shared phonebooks - contact lists what ever you call them to Teams - both for company internal contact info as well as shared phonebook about external contacts. Please!

  • Djamel commented  ·   ·  Flag as inappropriate

    Should be great to avoid adding One by one people from our organization...

  • Sean commented  ·   ·  Flag as inappropriate

    This is really needed for Teams voice to be a reasonable solution.

  • Frank Huitenga commented  ·   ·  Flag as inappropriate

    We really need a shared contact list we use for calling. we use Teams voice calls and my colleagues dont know who is calling as the contact might not be in their contact list. I dont understand why we can create shared mail boxes, shared calendars and shared contact lists but cannot sync a shared contact list to teams

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