Team address books (and company-wide address book)
The lifeblood of Microsoft teams is the people that that make up those teams and generate the content within teams. As of now, there is now basic way of listing who those people are within teams.
It would be really great if each team had it's own "people" tab where it would be an address book of all the people who make up that team. Without it, how does a general user even know with whom they are speaking?
Furthermore, it would be good to have the option for a company-wide "people" tab in the left menu, which would function as a general address book.
These features are out-of-the-box options for most other company communication systems and I don't understand why it's not really an option.
Sean McPartlin commented
we have thousands of Mail contacts put into the Gal using a commercial GAL sync product. Every other org's that we sync with.. make a mail contact in our GAL. and our users are mail contacts in all of theirs. However.. we wish to easily search those mail contacts for someone to chat with. We do not want to look up their email address. We want to search by name. John Jones and see all the mail contacts that match and pick one and chat with the person. Teams does not seem to use the Exchange GAL and mail contacts for anything right now.
Seems to be a basic requirement to enable Teams to be used to its full capacity??
And why is there no option in Teams to add an Office/Microsoft 365 Group to the Contacts list (like there is in Skype for Business)?
We have an All Staff group in Microsoft 365 that is always kept current with only the current employees. I always added it to SfB as a Contact list when setting up new user profiles - that way, the new staff member can see all of the names (and status info) for our organization (we only have 23 employees) and when the Group membership gets updated (when someone leaves or someone new arrives), that Contact list in SfB automatically gets updated too.
In Teams, each and every contact list member has to be added (or deleted) manually. That doesn't sound like a very productive use of time to me (I thought Teams was supposed to be a productivity tool).
This functionality exists in Skype for Business. How is it that Teams doesn't contain this same functionality?
Josh Hamilton commented
How is this something we need to beg for? How was this not seen as a foundational part of teams?
For sure, this would be great! Further, it seems like it should already be a feature.
Tim Nagels commented
I had not even given this a thought as I would have assumped this was a basic feature. This is going to make adoption a big problem.
Would make sense to have this already; it's not like the info isn't there.
We are evaluating to migrate from Salck to Teams, but the lack of this feature is making my boss reject the idea. Please Microsoft, add the address book with all the contacts of the organization ASAP. Thanks
Debjyoti Das commented
Please add this feature organization desparately need this.
If a user can do everything from teams via some clicks why they are gonna search every contact.
Please enable this feature. as an o365 admin we are also facing questions from users which is non negligible.
PLEASE make this a priority! It seems like a basic idea that should go into this kind of program.
A central company-wide address book is a must for every company to organize contacts at once. Connection/integration to other databases such as crm or erp software should also be possible.
Scott Wilson commented
This must be possible?
Having a company wide address book is a must for multiple of our customers. Same as reverse-lookup functionality with said address book.
The general integration of contact lists into the Teams desktop client is the only aspect missing to make the Teams phone system seriously competing with other cloud PBX systems. Without this feature, the user experience is suffering from missing a key feature and this hampers the decision for the Teams phone system. There should be a support for Exchange Hybrid setups as well.
This is a basic requirement to move to Teams from an on-premise MS Exchange and AD platform. Integration to the global address book is a basic requirement for a Teams end-user to be able to address organizational "teams" that already exist.
Also, employees in large organizations come and go, so centrally administered organizational "Teams" are mandatory to ensure all members are addressing the correct "Team".
Frank S commented
As a lot of other users or upcomming users we are very surprised that this issue is an issue for "UserVoice". It is a basic feature for telefon systems the last 25 years.
With all those helpful and mostly intuitive features of teams, we are extremely surprised this is not possible. Any competitor I know of is able to provide it.
Moaz Anjum commented
This is must have feature, when we are looking at a well-integrated solution. especially for C-Levels not having this feature is annoying...this is what I just witnessed today :-)
Can't believe not already there. Please sort it out because we can't move to Teams without it
I'm really amazed that this is not considered a basic feature of a rich app such as Teams!!