Never collapse replies
When users reply to a thread, after 3 replies, the thread automatically collapses all the replies in the list.
I don't want that. I need the opposite.
I would like to have an option to 'never' automatically collapse replies under a thread. Leave the button to allow me to do it manually when I choose.
But don't collapse replies before I've had a chance to read them. I miss them entirely because of this.
This is definitively needed and seems like a huge oversight. Many people in our department miss comments because it's rolled up.