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Meeting Call Me Back Number

After entering a meeting, if you would like Teams to call you back you need to enter a phone number in the Call Me Back box. (See attached file.) It would be great if this box would remember the last number called and there was a user setting to save a default number. This would save you from having to enter in the number every single time.

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Al Durham shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
partially done  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded  · 

We are happy to inform you that you are able to join meetings by choosing “Call me” from the join dropdown on iOS & Android. To use this feature, you need to provide a phone number where you can receive a phone call. If the call is accepted, your meeting audio will switch to the cellular connection. Your personal and work phone numbers, if added to your account, will be available for selection automatically.

The team is working to release this feature for Desktop. I don’t have dates to share at this time, but will keep you posted.

Thanks!

170 comments

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  • Michael Nelkens commented  ·   ·  Flag as inappropriate

    I have noticed a couple people have a favorites / call back # in Teams. Is this an option to turn on / new feature? This is the Windows 10 PC client seems like Teams v1 (in help about).

  • gg commented  ·   ·  Flag as inappropriate

    ok I storied few numbers, but now I want to delete one of the number, How do I do it?

  • Michael Nelkens commented  ·   ·  Flag as inappropriate

    The lack of a remembered phone number in the Call Me function has become disruptive.
    We are migrating from Webex to Teams and multiple of my end users have complained.
    In fact, Webex has a feature that will automatically call you back (remembers last setting) when the host starts the call.
    Also, I have noticed that Teams doesn't always let you use the Call Me function. Does the host have to let you in or some other lack of automatic ability to just use the call me?
    Webex allows me to setup a personal meeting room that staff can call into even before a host actively starts the Webex as you can allow anyone in your organization to be a host.
    Either way, can't you modify Teams to just remember the last number it called? Would resolve a lot of this. Thanks!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Will we be able to save or change the favorite phone numbers for the call me feature ?

  • Anonymous commented  ·   ·  Flag as inappropriate

    I see that favorite phone numbers are being saved when the new calling experience is enabled and provided as options when the Call me feature is used. Is there a way to edit those favorite phone numbers ? Please advise

  • Anonymous commented  ·   ·  Flag as inappropriate

    Boo! How come Skype and do it (on desktop) and Teams can't? Teams is replacing Skpe ;-(

  • Jim Odom commented  ·   ·  Flag as inappropriate

    Drop down that can be customized. Multiple numbers to choose from. Select a default option. This is long overdue.

  • Michael Nelkens commented  ·   ·  Flag as inappropriate

    Thanks!! Every platform - and I literally use Webex, Zoom, Chimes, etc. multiple times a day - either save the last number dialed - or even better, allow you to setup "profiles" that you can quickly pull down to set office, home & mobile numbers. Just saving last # called on the PC would be a huge timesaver. Saves many minutes a day as we run to back to back meetings (often late). Webex has this setup the best currently for its "Call Me" functionality. I assume you can replicate easily.

  • Jorge Tardio Urquidi commented  ·   ·  Flag as inappropriate

    Hi,

    The feature is available now, if you activate the option to open meetings in a separate window (Settings/ Turn on new meeting experience) the list of call back numbers will show when you join a meeting and pick "Phone Audio".

  • llowy commented  ·   ·  Flag as inappropriate

    Please add this feature- it's so annoying to have to enter the phone number time after time.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Good news that it is progressing on this matter. I agree with other comments that it will be very useful to have this feature on the desktop app and online app as well. Thanks

  • Anonymous commented  ·   ·  Flag as inappropriate

    Glad to see a phone number can default in the phone audio field when connecting to a meeting using MS Teams from a mobile device.
    HOWEVER, in support of the Work From Home movement I believe it's crucial to get this feature working for Desktop users, deeming the app is more likely used for business purpose.
    With that said, is there a status update for build changes that will "Default a callback number to pre-populate in "Phone Audio - Enter Phone Number" field in MS Teams?"

  • Anonymous commented  ·   ·  Flag as inappropriate

    Please add this feature. It's great that I've now memorized my work phone, but it's annoying typing it 8 times a day for no good reason. After all, I assume you want Teams to be as easy to use as Webex Zoom or Skype who all can do this.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Please add this feature. It's great that I've now memorized my work phone, but it's annoying typing it 8 times a day for no good reason.

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