Cannot use Bluetooth Headset with Microsoft Teams
When participating in a Teams conference on mobile (Apple iPhone) - Bluetooth devices stop working.
Simon Crawford commented
I have the same issue - Using an Mpow M5 headset - hangs teams wont connect to a meeting or a call and if it occasionally does hangs Teams when I leave the meeting / call. I have also tried with a separate Bluetooth Jabra 510 conference speaker - when connected via Bluetooth the same issues arise - but when connected via USB works perfectly! So you have a problem with Bluetooth and Teams Microsoft and I suggest you sort it out quickly as so many people rely on Teams to run their businesses during Covid!!
Sara e commented
When my headset is connected, I cant join meetings at all on my Dell laptop. The app crashes and goes to 'not responding' and i have to force quit. Oddly it works fine if i call people directly. Any ETA on resolution?
I have tried a JBL bluetooth headset and another earbud pairs bluetooth from Lifestyle Advanced ( Airstream) that work both magnificently with anything but Teams. I tested them thru /testcall and it's all good good, but when I place a call people barely can hear me either thru the associated phone number or internally to other colleagues.I have also tried to call a private number to another country (landlline) and they can hear me well. The point is I don't know where the problem resides at this stage: any suggestion?
Kunal Mahatha commented
Using aroma NB -119 Bluetooth headset with ms teams . For first 1 week it was working fine but now it is not connecting to ms teams .
Use Bluetooth headset with teams meeeting, always power off in 10 mins. But if I keep touch the button ex: volume up/down, it can keep longer time. All other application have no power off issue, need a fix :(
Using MS Teams with Aftershokz headphones successfully on iPad since January and now microphone stops working in each call after 3-4 minutes. Have re-installed the app with the same outcome. Headphones work with every other app and also with MS Teams on iPhone.
Using Oppo Reno 10x connected to a Pioneer headunit in my car.
Android MS Team using Bluetooth works when a call came in thru Teams.
Bluetooth will not work when I join a meeting via Android MS Teams. No option for me to select Bluetooth, only Phone & Speaker options are available.
Nagarani K commented
When I use Bluetooth headphones, Microsoft teams shows waiting for network, when I remove headset, teems working normally
Andrew Bonham commented
Using Jabra 65t earbuds through a Bluetooth USB dongle works fine on Windows 10 Home for Zoom, Webex, Google Meet. On Teams, experience choppy sound quality and repeated "Bad Network Quality" warning (this is on a hardline ethernet; no Wifi computer). Network quality warning vanishes as soon as bluetooth is disabled. What is going on?
I've added permissions for Teams to access the Mic. That fixed it for about 2 days. Now, clueless as to the issue. It will offer bluetooth, but when I select it, I hear the audio for about 1/2 a second in my headset, then it switches to phone audio.
Philippe Planchon commented
For Apple users only: I managed to significantly increase stability of my primary Teams station (iPad + AirPod pro) by ... disabling Bluetooth on any other apple device I own that is within Bluetooth reach.
This is indeed a confirmation that the release by apple in iOS 14 / bigsur of an AirPod feature named "Automatic device switching transfers audio from your iPhone, iPad, iPod touch, and Mac" is a key aggravating factor for Teams unability to properly manage bluetooth.
Philippe Planchon commented
Have been using teams on an ipad pro with airpods for nearly a year now.
It used to work more or less reliably at the beginning, but in Q3 2020 issues became much more frequent and from then it has only been worse. Today each call is a fight to get my airpods working.
I believe the trigger for the massive degradation has been changes apple made in roaming airpods between different devices (phone/laptop/tablet) which aggravated some bugs in Teams.
As reported by other users, this is really a Teams specific issue, other apps (zoom/spotify) work with no issue.
Sennheiser BT headphones, work with everything on every device apart from Teams.
Same issue here on PC/Win10 (PC BTv4). While listening to music the audiotransmission (PC to Headset) works for hours in great quality. In a Teams or Skype (for Business) meeting the audioquality is not as good as before, so i guess it's another Bluetooth-Service to support another channel for the mic. Sometimes right at the start, sometimes 10 or 20 mintes into a meeting (different each time) audiotransmisson stops. I guess there's some issue with the different BT-services or with the Hands-Free-service itself. Since those services are pretty much standardized I wonder what the difference between Teams-certifed and uncertified devices is. ...especially considering that it happens on all platforms and other (non MS) voicechat apps do not have that problem. It sure makes it look like this is intentionally, so a statement by MS (@Admin) would be much appreciated. A Fix even more ;-)
Similar problem to others reported here when using my AfterShokz Air headset. However, the issue I have is the "Bad network quality" message that Teams pops up whenever I'm using the Bluetooth headset (rarely when I'm using a wired headset).
Brian Walton commented
Bluetooth headphones don't appear as an audio option since I upgraded to a Samsung Galaxy Note 20 Ultra.
Louis Li commented
I had an Aftershokz and I had almost the same problem. I can connect to a meeting for a few minutes and then my headphone went vibrating all the time, which I can't continue using it. It was fine when the headphone was used for listening to music all day
Same probem here. When switching to bluetooth headset from speaker, connected through wifi, the Microdoft Teams call drops.
It's related to the concomitant use of wifi and bluetooth.
Ernst Geijtenbeek commented
Using Motorola vervebuds 400 on my Win10 system the sound stops after 2-10 minutes. Restarting the Teams meeting fixes it for a few minutes. Other BT devices (Grundig, jbl) no problems.
Microphone stops working 2min into the call. Test call and the first 2mins of every call works fine though.
I´m using a HP zbook with Win10 and Sony wh 1000xm3.
Oh and btw. why the **** is there almost no settings for headsets? E.g. turning your mic louder? Even LOL chat has it.