Our company would love to move over to Teams but still need an SMS feature before we can make that move. Is there and EST for this feature?
Teams voice and calling is just horrible. The phone system/calling plan/audio conferencing license combination makes it one of the most expensive. Especially with the missing functionality of sms.
It is somthing that is drastically needed.
I thought we would see this announced at Build, still no SMS gateway? At the very least supply a webhook so we can send them along from a CPaaS or the like.
I would move from RC to Teams phone if SMS was available. We use SMS as an additional notification channel, for high priority or low/no touch items. On the high priority side, it lets us know that there is a problem and we need to access one of our management applications. The low/no touch is for status, like deliveries.
Small Business owner commented
This is sorely needed as some customers don’t want to install an app to communicate with us. People are all about convenience so if they can text me from their native cell phone app (iMessage, Google Voice, Hangouts, etc.) to my Teams app, I will add that service and never leave it alone.
I am a small business owner and want to keep my personal SMS separate from business. Please activate this now as I’m currently forced to use RingCentral or lose customers!!!!
Help me make my money so I can pay MS their (your) money. 🤔🤔🤔