Option to disable auto tracking an video calls
Being tracked automatically is great when using a static webcam. However, when using a camera which has its own auto tracking/framing built in it would be preferable to let the camera solution perform the auto tracking and therefore be able to disable the Teams feature.
Using such a camera currently with Teams means the camera auto tracks a person but often the Teams client then tracks within the camera image - its not a good experience and is unnecessary when you have an adequate camera to provide the tracking. I've seen this issue with Polycom Studio.
we need to be able to disable this feature.
this feature is seriously annoying and ends up with half a face on screen half the time.
Noah Friend commented
Experiencing the same issue. I'm using Logitech Capture with a C922 Pro Stream camera. The funny part is, I don't see the tracking/panning on my video preview, but other users see it and are complaining about it. Seems to be a Teams issue. I don't have this issue in Zoom or any other related apps.
When I am in teams calls other people on the call are claiming I am "moving all over the place"
How do i disable
This is also a privacy issue. I work for a software company and one of our other employees has a partner with cancer, when she moves off screen for a moment to attend to something he is in need of, it tracks her and sometimes gets him in the shot as well. He doesn't want to be on camera, and because of the seriousness of his condition, she must be close by, so he is often in the same room. My wife has serious health conditions as well, but she doesn't need to be in the same room as I do, but I understand how my co-worker and her partner feel. This isn't a good look for Microsoft. Please include an option to disable, not for my sake, but for that of my co-worker.
This is a real problem when someone on Teams sits in front of a portrait, as the camera often sees the portrait, rather than the person!. But tracking is really awful. How do you disable it?
It still tracks even when the option "Fit to screen" is selected- which might depend on your camera settings, but on my old computer, I can't change any of the camera settings. The auto tracking is awful & unnecessary. Really not impressed with MS Teams at all - very clunky interface & opaque settings.
Matt K commented
Auto tracking is disabled by choosing the "Fit to screen" zoom option for your camera. Anything that doesn't show the full view of the webcam feed will trigger auto tracking to be enabled automatically.
Rob Amann commented
Agreed. This is a problem when multiple people are in one screen. It will often zoom in on one person and ignore the others. An option for a static view would be helpful when the video is filming multiple people -- such as a colleagues at a conference table or multiple family members on a sofa.
Anna Territo commented
This is a huge issue when using your phone camera, it zooms in way too far on your face. Anyway to disable the face tracking for both computer and phone would be great.
+1 I use a green screen for work calls, and the tracking keeps pushing things to the edge showing the curve of the screen, spoiling the effect. This doesn't happen in any other video conferencing software - Zoom, Hangouts, etc.
Uwe Keim commented
It makes me seasick to have face tracking video calls for longer than 2 minutes.
Please enable me to disable it.
Steve Dickin commented
My company is using teams and we really need the option to disable auto tracking, it is slow and full of errors. Many of my users position the camera for their face at home but I see the camera following other people as they walk past them in the background or to the side. Fix please :)
Paul Greenough commented
Is MS monitoring these questions?
Andrew Crawford commented
This also happens with the Owl Lab's 360 degree camera.
Joe Golla commented
I agree. I experienced one camera "fighting" with Teams and they both would try to frame me in and it would go too far and have to come back.