Teams places current Call on hold when screen sharing
I call my colleagues using the "Calls" tab in Teams. I am calling their desk phone, which is a land line. Each colleague of mine has their own direct land line number. I use Teams Calls to speak with them. I then wish to share my screen with them, so I find them on the Chat tab, and initiate a screen-share. This immediately places my Teams Call on hold. This is clearly by design, and it is a flaw. We need to be able to share our screens regardless of any other Teams activity. Skype for Business did this flawlessly. I could initiate a phone call to a land line in SFB, open another contact card and initiate a screen share. I'm communicating with the same person, even though the software thinks I'm making two separate connections. Skype for Business did this, Teams does not. Team is useless without this basic functionality. Teams cannot replace Skype for Business until uninhibited screen-sharing is possible.
Anton
shared this idea
This feature is on the backlog. We’ll update when we have more details to share.
115 comments
-
chris c.
commented
please give us an update on this and fix it!
-
Jozefa Juhász
commented
I have this issue as well. Please find a solution!
-
Anonymous
commented
I have the exact same issue as well. Currently, I use Skype for screen sharing while I'm on a 1:1 call with someone else on the Teams app on my phone. In meetings it works seamlessly, so I don't understand why it doesn't work the same way in just a normal call. With Skype being taken away, I NEED this functionality in Teams.
-
Kat
commented
@Clark Meyer Thank you for suggesting the web version. That worked!
-
Kat
commented
This needs to be address and we should be able to have more than one person share a screen at a time, without talking to all of them! Skype had that functionality! DO BETTER AND DO IT NOW!!
-
poopsiehow
commented
Are you freaking kidding me? Feb 19, 2020: ON THE BACKLOG. June 24, 2021: Teams still has their head up their @$$ and the issue is not resolved.
My company uses teams for EVERYTHING now. Please fix this, or fire all your developers and get new ones.
-
Anonymous
commented
This is *ucking terrible. PLEASE FIX THIS. What in the actual *uck is going on with this development team.
-
Wa91sc
commented
I'm with Mike below. This is ridiculous.
-
Mike
commented
Can we please get an update on this? We just moved our entire company to Teams with new desk phones. It is ridiculous that you can't be in a call on another device and share content.
-
Anonymous
commented
I have this issue as well. Recently, Teams has started ending the screen share when I un-hold the call from my iPhone. This has rendered Teams essentially unusable as we do not use the Teams calling feature, only screen share.
Please prioritize this!
-
Rachael
commented
Hi, any progress on this one?
-
Anonymous
commented
So be design, we use Microsoft Teams Desktop App as our phone but then we use any other aspect of teams and it shuts off the call???? Who in their right mind would design it that way. How are we supposed to CALL someone's cellphone AND share a screen?
-
Anonymous
commented
Same issue, only initiating the call from cell phone to cell phone using my Jabra Evolve2 65 MS. When either party shares their screen the headset tries to take the call to TEAMS. I would like to keep the call on my cell phone but still share a screen.
This is frustrating. It's more frustrating to know that you have been aware of this issue for over a year and nothing is being done. -
Wayne
commented
Please remove this from Backlog and prioritize this. This is a huge issue for those of use who use Teams as our main phone with those that do not.
-
Anonymous
commented
If you cannot or will not fix, Please for the love of God bring Skype back.
-
Limson Louise
commented
Any progress on this issue ?
-
Clark Meyer
commented
Could we get an update on this issue? I using Avaya One-X Communicator as my soft-phone, Plantronics headset with Plantronics Hub software. I can't do a Teams screen share without Avaya call being placed on hold. If I unhold Avaya then screen share goes away. Two workaround options: 1) change Teams devices to something other than Plantronics headset. 2) Use Teams web app for sharing - call first, then screen share, then mute in Teams. Avaya call not affected.
-
Anonymous
commented
Does anyone pay attention here? Just like the other thread about a compact mode for Teams, customers are asking for changes or at least OPTIONS. You know, the concept of OPTIONS, to use it as you prefer while leaving the design control up to Microsoft. Have your defaults if you will but give us a choice, will ya? ...but as usual years are going by without anyone doing anything about it.
-
nem
commented
Have this issue when on phone call using Jabra Evolve2 85 which is teams certified.
Very annoying. -
Anonymous
commented
MS Teams has no option to call in via mobile no. and even if you install app in mobile and do one on one call you cannot use screen share from pc. MS Teams sucks. This is what happens when an Engineering team with full of dumb heads is deployed to design an app. Even after bunch of requests they dont even give a **** about this issue. What the Admin is doing for 1 year. Shame on MS.