Network reliability issues
Is there a problem with Teams. Several users report that they are frequently disconnected.
Message: We ran into a problem. Reconnecting...
Pieter Saenen
shared this idea
76 comments
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Guilherme Taffarel Bergamin
commented
Not only that, but this as well:
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Anonymous
commented
I get better reliability with using Web version of Teams that when I use the desktop version. Desktop version, I get hangs. Web version, no audio/video issues.
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Anonymous
commented
If the primary ISP goes down momentarily, the router switches to the backup ISP. Teams gets disconnected and takes few minutes to connect via the backup connection. With Zoom, there is just a second of freeze when this happens.
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Karsten Kjær Jensen
commented
I have used the program since before version 1, I might have seen this 10 times tops, and I always blamed might own network.
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Stephen
commented
Will stop working when trying to make a call. No such issues with Slack.
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Anonymous
commented
Absolutely pathetic lack of progress on this. Instead of closing of the root issue (https://microsoftteams.uservoice.com/forums/555103-public/suggestions/17219609-teams-uses-600mb-and-is-super-slow) to try and get it off the "Top ideas" list, please put in the work to address the MANY MANY issues with Teams' performance on every platform. It has been YEARS.
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Anonymous
commented
Restart your Router. Seems that Teams leaves Zombie-Handles.
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Anthony
commented
We are having this issue as well. Microsoft please let us know what is being done to fix these issues.
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Imants Cekusins
commented
Is it necessary for MS Teams to open so many sessions?
Skype for business works fine with 500 session per host limit on router.
MS Teams often does not switch to online status even with 2000 session per host limit.
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Anonymous
commented
We suspect this is due to high memory and bandwidth use but we cannot rely on Teams with external users and and now use Zoom externally - we revert to Zoom if Teams fails which is frequent - please resolve this
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Anonymous
commented
Has happened a lot to us, diagnostics helped but not the last time yesterday 27/10/2020
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Anonymous
commented
Reconnecting…" both in Desktop/Web
Hi,
I'm an IT Support and just recently I received many tickets about MS Teams having this notification "We ran into a problem. Reconnecting…"
This notification is recurring every 15 to 20 minutes and will be reconnected around after 5 minutes. I am supporting users globally so I'm sure that this is not device related problem.
I tried to sign out, uninstall MS Teams, restart the device, install the latest version from web and sign in. But still no luck.
Is there currently MS Teams issue right now?
Thanks!
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Sandeep Lal
commented
w32tm /resync
Sync the time to fix the issue
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Anonymous
commented
The same thing happens to me, every time I make a VPN connection, after a while Teams and the applications of the Office 365 suite are disconnected, even if you try to reconnect it does not do so, until closing the VPN connection, in which they usually return to reconnect. Please solve as soon as possible.
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faizur rahim
commented
always showing for me reconnecting, and we ran into a problem for past 2 weeks
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Anonymous
commented
Been happening for me for the past 2 days
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Anonymous
commented
same here
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Rush Sina
commented
I don't believe this topic just got 26 votes.
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Anonymous
commented
Even if I close and reopen teams it still does not connect .. even when there is internet connection
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SHF
commented
Have to quit and restart app every time I disconnect from VPN, meaning every time machine sleeps. It asks me to reconnect to my account but never successfully does so.