Need PHONE SYSTEM licenses from Office 365 Business licenses (not just Enterprise)!
Currently MS Teams can only add phone functionality at the Enterprise level. O365 prevents users at the Office 365 Business Premium from accessing phone services. Changing from Business Premium to E3 is an extra $7.50/mo plus phone access at $8/mo plus the actual domestic subscription! A personal Skype Pro number only costs $6.50 per month!

33 comments
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Rob commented
As per plan and pricing for audio Conferencing...small business is not listed and yet people can add it.
Please update a single document instead creating a loop of document.. So many reference link and all are looping.. One another.
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Rob commented
Atleast share proper document yes or no... So much of uncertainty
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Rob commented
Even audio Conferencing.. There is no official document for small business for adding audio conf and phone system.
However they have business voice plan for small business.
There is no proper clarity on this...People can still add them for US tenant as standalone.
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Anonymous commented
Still not available in France
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Anonymous commented
Seems like this is still an issue in any country that is not the us, canada or uk.
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Steve commented
This is now offered for Small Business under 300 worldwide. We can mark this complete:
https://www.microsoft.com/en-us/microsoft-365/business/business-voice
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Paul Recchia commented
We're also looking at the shift from GSuite to O365. We already subscribe to Business Premium, so just needing $4/mo additional would be a homerun. As of now, we have a deeper decision to make.
Come on Microsoft, this seems like a no-brainer. If you're not going to offer it, at least give us a reason why.
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Thomas commented
Now decided not to to the VOIP with microsoft due to this. There are cheaper plans from various other companies and the necessity to upgrade to an enterprise license made choose another offer.
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Anonymous commented
Agreed, it may price us out of this service at a time when we're trying to move voice and ad to Microsoft from other providers.
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Kim commented
I have business premium and business essentials and still can't add on the phone system license even in the old admin center. Funny enough I can buy the Common Area Phone license to add to my phone system license. You know the one I can't buy!!! WTH
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Anonymous commented
Badly need this. We want to transition from G Suite but if we cant get this feature as included in O365 Business Plans or as an add on, we might stay.
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Nathanaël commented
Update, Microsoft ??
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Tim commented
One more vote for enabling easy phone integration at the business premium level.
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Ian Dauteuil commented
As a CSP this is really frustrating, if a customer ever wants to use the phone service you have to bump them to the Enterprise plan which means you also have to update their version of Office to ProPlus. It really is a headache
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Broken Products commented
you can buy the addon for business premium, it's just not available in the NEW admin center for some stupid reason. Switch to the old admin center.
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Just say no commented
Microsoft is a stupid company. You don't want our money? Fine, we signed up for Zoom instead and will likely replace Office365 entirely with Google Apps. Your decisions have consequences.
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Charles Yeomans commented
I just spent 2 days trying to install a phone system on Bus Premium.
It is terrible that this ignoring SME's requirements. Again very USA centric.
Just let us pay for a phone system add on, this is so important to small businesses. -
Jon commented
This would be a great enabler for small organisations. Business Premium specifically for small organisations -> lower IT Resources who want a one stop shop.
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Mark commented
Don't understand this. This would make Microsoft an easy choice for businesses.
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Anonymous commented
Please add it for M365 Business.