Notification of requests in Shifts should be more visible
When working in Shifts on in the desktop client, new requests are not very obvious. Only some requests can be seen as a pulsating entry in the Monthly view for example, but that requires you to have the month in question in view. You need to open the Requests view in Shifts to see the requests.
The obvious place for these notifications would be to have them visible in the Activity view in the client, where all other notifications are shown.
What would also be nice-to-have is to have a specific notification easily visible in Shifts itself, so that as a manager I can see that someone has requested something, and I can view and act on it.
Slightly surprising, the mobile client has better notification in this regard, where Shifts notifications are actually shown in the "Activity" view of the app.
Totally agree. We dont really need shifts to schedule time. Everyone here pretty much works 8-5, M-F. But we would like to use it for Time Off requests. However, its useless if the Team Owner never gets a notification that a request has been made. They arent going to go check the Shifts tab routinely just to see if someone has put in a request.
A notification under Activity would be fine. Or a badge number on the Shafts menu button indicating x number of requests.
"Shifts is a good idea with lots of potential, unfortunately it's missing the features that would make it useful. Shifts need to connect with the outlook account for the staff person who accepted the account. When open shifts are added there should be an option to add a notification to a channel, chat and/or email.
Could you share any updates?
Waiting for this!
David King commented
Yes, please integrate requests for approval for managers to alert in the desktop application.
Jonah Trias commented
Implemented Shifts as a vacation calendar for my org and would really like notifications to be more visible within the desktop app, as in part of Activity or Planner task notifications.
Kim Cross commented
Joyce Schmidt commented
I would also like to see this feature.
Need a way to get notifications
Erin Norman commented
Sub par without notifications to employer and employees for shifts and requests off..
Need notifications for shifts requests and approvals. Otherwise, it is useless.
Tom A commented
need a way to get notifications on the desktop app when shifts are ready to be approved and to end users when their shift is approved
I seem to get shift request notifications on my mobile app for iOS (e.g. shift swap, time off) but not on the desktop client - so I am missing some as a result when my team are waiting for me to give approval.
Is this still being looked at? I tried to demo the shifts function to my workplace as it looked like a good program to send out extra shift requests (working in health care). However if the line manager cannot get a notification that a staff member has requested a new shift it makes it very unappealing. Has this really been an issue for almost 18 months?
Would also really like to see this feature implemented. Would also be good to be able to set proxy's so that responsibilities are deferred when manager is out of office
Any status update?
Daniel Puckett commented
I added support for Open Shift requests, Swap Shift Requests and Offer Shift Requests.
Reports them in a Notifications Channel and optionally will approve any or all of those 3 types.
I also change the config to be in the description of a FlowConfig channel.
I solved this for Open Shift Requests by writing a Power Automate Flow. The flow checks for Open Shift Requests. I have two channels 'Notifications' and optionally 'AutoApprove'. The Flow runs every 30 minutes. If there are outstanding requests, the Flow writes a message to the 'Notifications' channel. Owners (or anyone interested) can set Teams notification on the 'Notifications' channel and be alerted in 'Activity'; If the 'AutoApprove' channel exists, the Flow will approve the Open Shifts request and report accordingly.
More work would be required to support Swaps, Time off, etc. My immediate need was shift request approvals for limited 'in office' shifts in a gradual back to work phase.
If someone wants the Flow, email me at Distributel.ca first.last.
July 2020 and still no notifications. Everyone from my team uses Teams exclusively on a Desktop computer, they'll never get notifications about their own shift. What's the point? How do you expect people to adopt this app if such a crucial feature is not implemented and it seems that it never will?
I see this requests has been planned for over a year! *sigh* how do we get this to be acttioned?
Kevin Tager commented
Since we aren't in the application all the time, it would be nice if when someone puts in a request for time off, that the system could e-mail out a notification to the Owner(s) informing them of the request.