Notification of requests in Shifts should be more visible
When working in Shifts on in the desktop client, new requests are not very obvious. Only some requests can be seen as a pulsating entry in the Monthly view for example, but that requires you to have the month in question in view. You need to open the Requests view in Shifts to see the requests.
The obvious place for these notifications would be to have them visible in the Activity view in the client, where all other notifications are shown.
What would also be nice-to-have is to have a specific notification easily visible in Shifts itself, so that as a manager I can see that someone has requested something, and I can view and act on it.
Slightly surprising, the mobile client has better notification in this regard, where Shifts notifications are actually shown in the "Activity" view of the app.
Dan Newton commented
It'd be great to add notifications as others have said to the Teams desktop for Shifts. I'd also like to see something similar to new tasks in planner, when a team members published shift has changed etc they get a notification and can view the schedule similar to planner which highlights the shifts that have changed.
How is this released without notifications? That should be the #1 requirement!!!!
Push notifications should be a no-brainer. Had to raise a ticket just to get referred back to this uservoice vote. Also in my case, the problem wasn't just notifications on the desktop, but the mobile app didn't push a notification through either.
Teams in general needs a lot more work on it's notification structure.
Please make it possible to set up notifications so that we can be notified by email when a new shift request is created.
The user should also be able to configure Shifts to send notifications as emails.
There are several other posts here on the lacking notifications in Shifts - can they be combined?
Karl Haefner, custodial supervisor commented
I concur with this sentiment. I just set up Shifts as our platform to request days off, and the only notification I receive is on my phone. Nothing shows in either the desktop or on-line applications. This is an extremely important feature if we are to continue using Shifts.
Seconding this. Getting these notifications in the feed would be really nice.
This is big.
I just moved over to Shifts from StaffHub. The notifications aren't as visible in Shifts; especially the desktop client. The Activity in my Teams mobile app showed the requests, but the Activity in the desktop client has not. Additionally, even when I open Shifts, it doesn't give indication that there are unaddressed requests.
Torsten Küsters commented
Add Shift Notifications as new Feed Entrys for des Teams Desktop App.