Speed Dial for Teams IP Phones
Currently the Teams IP Phones are not useable cause in order to dial a call you have to use the onscreen keyboard to search for a contact to see presence or to dial the call. Teams IP Phones need to be able to place certain contacts on a speed dial tab that will show certain contacts and their presence status on one screen. You should be able to glance at the speed dial tab to quickly see who in your team is online and dial them.
Tyrel Alastair Hunter
shared this idea
49 comments
-
Anonymous
commented
This has been an adoption barrier in our office.
-
Sebastien Wouters
commented
Please add this! Our users HATE the phones without this. Its making life rough!
-
Bryan Foster
commented
Please add this! Our users HATE the phones without this. Its making life rough!
-
Conor
commented
Any actual release date announced for this feature?
-
Vic Kareer
commented
I see Daryl mentioned speed dial for TEAMS contacts can be achieved on the phones. That would be a great step if anyone can give us some insight into that. External parties are actually less important for us to have on speed dial. Please help if anyone has any info on that. Thank you.
-
Anonymous
commented
My users will mutiny if I try to give them desk phones that require a search for intra-office calls. This makes me wish I had never converted to a Microsoft platform when I converted to SfB years ago. Very disappointing. Unbelievable, in fact. "Feature parity" with SfB? BS.
-
Aaron Cooper commented
Still reaching for updates on this topic and was reading through the comments. Saw a comment I couldn't have agreed with more or have stated better.
Then realized it was actually my own comment from November! LMAO.
-
Anonymous
commented
-
Jeff Schertz
commented
Back in November at Microsoft Ignite they announced that Speed Dialing would be added to the Teams IP Phone client in "early 2020", so this is coming.
-
Mike Schlottman
commented
This is a big miss for Microsoft. Contact lists with speed dial are a must have. This should sync from the speed dials already set up in the Teams app.
-
Brennon Kwok
commented
Definitely one of the top features needed for Teams IP Phones
-
Anonymous
commented
Essential for legacy migration plan to Teams.
-
Erin Nelsen
commented
We just got Teams phones and not having the ability to have speed dial is ridiculous. I feel like there is many practical features missing from the phone.
-
Daryl Sansevero
commented
I contacted Poly (formerly Polycom) about this regarding their new CCX series handsets. They threw the speeddial issue back on Microsoft. Speeddial can be achieved on the handsets to TEAMS contacts but we need to have speeddial to our reps and outside contractors cell phone numbers who do not use teams. What good is a handset without speeddial to most common numbers?
-
Aaron
commented
Honestly, who at Microsoft when developing the Teams phone system said, "nah, we don't need contacts in there!
This is absolutely insane.
There is ZERO point in having a MS Teams handset until there are contacts listed.
-
AKArt
commented
There are zero responses to any of the issues categorized under "IP Phones". Why is that? I hear tell from the phone manufacturer that there's a Teams update coming in Q1 2020 that will include a speed dial function that will finally enable sidecar support, but nothing about this here in Uservoice, nor is there any more precise ETA than Q1. How do we sign up to test flight the new app on phones. This is such a critical miss on the part of the phones app.
-
Ian Cooper
commented
This is a big yikes. The desk phones are pretty useless.
-
Gildon Noval
commented
We need this ASAP! Every client we have keeps asking this and no ETA yet on when it will going to be available.
-
Kevin
commented
this might have been OK if teams had some kind of link to the desktop like Skype for Business, but without such a link, the absence of this capability is a strikingly huge oversight. "feature parity" means usage parity, and the S4B phones were more powerful. We waited until MS said feature parity was there before moving... clearly it's not.
-
Rob Daniels
commented
ABSOLUTELY . . . need Speed Dial in the Android Teams app used on Team Phones like the Desktop app has. A desk phone without speed dial is a major set back and hang up for our deployment.