Speed Dial for Teams IP Phones
Currently the Teams IP Phones are not useable cause in order to dial a call you have to use the onscreen keyboard to search for a contact to see presence or to dial the call. Teams IP Phones need to be able to place certain contacts on a speed dial tab that will show certain contacts and their presence status on one screen. You should be able to glance at the speed dial tab to quickly see who in your team is online and dial them.
Tyrel Alastair Hunter
shared this idea
35 comments
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Aaron
commented
Honestly, who at Microsoft when developing the Teams phone system said, "nah, we don't need contacts in there!
This is absolutely insane.
There is ZERO point in having a MS Teams handset until there are contacts listed.
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AKArt
commented
There are zero responses to any of the issues categorized under "IP Phones". Why is that? I hear tell from the phone manufacturer that there's a Teams update coming in Q1 2020 that will include a speed dial function that will finally enable sidecar support, but nothing about this here in Uservoice, nor is there any more precise ETA than Q1. How do we sign up to test flight the new app on phones. This is such a critical miss on the part of the phones app.
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Ian Cooper
commented
This is a big yikes. The desk phones are pretty useless.
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Gildon Noval
commented
We need this ASAP! Every client we have keeps asking this and no ETA yet on when it will going to be available.
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Kevin
commented
this might have been OK if teams had some kind of link to the desktop like Skype for Business, but without such a link, the absence of this capability is a strikingly huge oversight. "feature parity" means usage parity, and the S4B phones were more powerful. We waited until MS said feature parity was there before moving... clearly it's not.
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Rob Daniels
commented
ABSOLUTELY . . . need Speed Dial in the Android Teams app used on Team Phones like the Desktop app has. A desk phone without speed dial is a major set back and hang up for our deployment.
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Niles
commented
Having Contacts and quick dial is essential! we need to have this asap... we just converted from S4B and it worked fine on our old polycoms... now with our Yealink T56A Team edition we can't quick dial a thing! Come on Microsoft this is a HUGE oversight
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Anonymous
commented
Simple must have speed dial and external contacts capability. Big no go issue without it for ANY of our clients!
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Anonymous
commented
We need this functionality as well! And we need also the Outlook Contacts on our IP-phone as well!! It is very strange that the calendar is there and the contacts aren't...
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dan
commented
Has this essential feature been reviewed/accepted by any Microsoft Teams member? 10 months without a response is discouraging...
I agree the phone version should more closely align to the desktop version. Put the main menu on left, and sub menu across top/bottom. Then there would be a place for speed dial, history, contacts, vm. -
Gregg Westgate
commented
This is a core business phone requirement, please add this feature.
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Anonymous
commented
Unbelievable that this feature doesn’t exist. On a desk phone! As others have said, absolute amateur hour.
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Jeffrey Kennard
commented
I echo the comments about the inability to look up external contacts and lack of speed dial / favorites. And I'll add another one to the list: the inability to record a personal voicemail greeting via the phone. We just migrated to Teams with Yealink T56A handset devices. To say our users are frustrated about these omissions would be an understatement. C'mon Microsoft. Regarding the speed dial, my suggestion is to add a 4th tab to the interface - perhaps called "Home" - that allows users to tag favorites, see their status at a glance, and initiate calls.
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Anonymous
commented
How is this not a feature when it is on desktop version?! Please add this feature ASAP!
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kris castillo
commented
Between this and no real caller ID i can't deploy teams any time soon.
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Richard Willis
commented
I too am utterly astonished that this is not a standard UI setting.
Also, whats with the version 5 of Android running???
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Donovan Lewis
commented
Actually, you can't even "search" for External Contacts! Who deploys a desk phone app that doesn't show all Contacts? Total AMATEUR HOUR!
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Art Arzunyan
commented
Need this asap.
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Anonymous
commented
Useless without contacts/BLF
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Damian Stalls
commented
Most frustrating thing on the phone. Really, phone requests should not be lumped with general Teams apps since it should be looked at as a different app. Completely different use points.