Poor performance on MacOS
I can't use teams with out it lagging severely. When I go and look at the processes running, It always looks like the 'helper' is taking up crazy amounts of CPU and it lags out the application to the point of it almost being unusable.
I've tried closing the application, rebooting, re-installing, checking for updates, etc.. nothing works.
I'm on macOS Mojave 10.14.2
Thank you for your feedback. We are continually looking to bring performance boosts to the Mac Client, including improvements with Electron 10 that are releasing. We are also aggressively addressing other areas of performance around the Mac client
This is pathetic. Microsoft just does not care about Mac users. It is plain and simple. I am removing teams, not worth it. Bye
any update on the improvement ?
I saw an article that next major update is adding more people to be visible in conferences very soon. I imaginethat will result in MAC being almost unusable in a conference.Like some one else said the only way this will be fixed is a complete rewrite...i think they gave the example of slack https://slack.engineering/rebuilding-slack-on-the-desktop/ so goes to say that new features are being rolled out on existing framework just means that performance with Apple is not important. Even M1 machines have problems running teams.
Aravind Rendu commented
I agree with Werner.
The biggest issue is the quality of the meeting has gone down, and we have negative feedback from users. When is the next major update, and do we have an ETA?
I still have that problem. Being in a conf slowes down my system. Sharing my screen almost kills it.
Laurent MD commented
I've downloaded the latest TEAMS version today v1.3.00.30874 which does introduce a new prompt at each new meeting start, asking for your video and audio preferences. Still the CPU problem has not yet been fixed...
Daniel Osborn commented
Just to re-iterate other comments: performance is bad when using the new meeting experience. It makes it almost impossible to do anything else, which is really difficult when you're trying to share your screen to show something.
Is there a work around? Is it possible to join a Teams Meeting from Zoom in an quite simple way?
Hello Alex from Teams Engineering!
Anything news? Same issue... I’m stucked with meetings when using Teams.... but it’s inusable😬
This prevents me from working properly. Whenever we have group meetings and videos are on, my brand new MacBook Air turns into a nuclear power plant, scorching hot metal case, fans, the OS is lagging, I tried everything, GPU acceleration on or off, no secondary screen, hiding videos... This is seriously preventing people from working and is a big issue.
Performance is unacceptable on Macs. I have a 2017 MacBook Pro and whenever I am in a call the CPU gets pegged at 100%, fans spin up to maximum and every interaction is painfully slow.
This has been the case since the very first version of Teams for Mac and it's shocking that it hasn't been addressed.
Laurent MD commented
Just get my fresh new 2020 MacBook Air i5 16GB running Catalina v10.15.7 and MS Teams v1.3.00.30874 and the problem is leading my CPU temperature up to 100°C and Fan at 8000rpm. It did try all logs deletion, GPU deactivation, Turbo Boost Switcher, etc. Nothing seems to solve this issue which is occurring only on Teams.
It's crazy that people have been complaining about this issue since the start of the pandemic and Microsoft is so desperate to take away market share from Zoom with advertising and NBA partnerships but they can't just make the effort to support a native Mac app? This is so insane. How is it STILL a problem? I thought Microsoft and Apple were friends these days...
Perry Chappell commented
Founded two companies in 2020.
The latest one will scale to a really big company.
I picked MS365 and TEAMS to go with what I thought was the gold standard, and also using MACs for their reliability and performance.
Well, I am happy about the apple decision.
I am really not happy about choosing MS365 and TEAMS.
Everything here is true - no matter what I do - including a complete restore of my OS, and a completely formatted SSD drive, and new software for MS including TEAMs - LEADSs to 80-90% cpu consumption, very hot device, and fans screaming during video conferencing.
Unless Microsoft can FIX their issue - I am going to throw it out for all my companies, and choose something that works. Now probably MS doesn't care - they have enough money from customers that are not complaining.
I should not be penalized as a business owner for picking what should be the gold standard.
Frode Ødegård commented
Running 11.1 beta (20C5048k)
Checked for update today 04.12.2020.
No updates and Teams are burning up the Mac and fan speed at ludicrous mode.
In addition Teams says that the internet connection is bad, when it is not.
I have latest version of the APP and it still consumes 80-90% CPU in meetings.
Issue is with electron and video handling. There are other messaging and meeting apps that use electron and alot have the same complaints of high cpu use on video only.
MS Teams Electron client is bad, there is no other way to put it. Compare it to Slack or Skype - there is no comparison in terms of performance. Scroll is laggy, switching chats and teams is laggy, replying is laggy, uploading files is as slow as my pet turtle, editing posts is counter-intuitive, code blocks are bad (so bad I ditched monospace and use quotes), it's a battery hog (biggest offender on Macbook Air M1).
All, who have just started migrating or whose IT department only decided to - do yourself a huge favour and revolt, send a petition round the company. Request anything BUT Teams.
Teams team (hm, funny) - optimize, optimize, optimize. Those of you who think it's safe because "Office 365, duh" - well, probably. But it's kinda sad to hide under the skirt, don't you think? Those of you who really want to make it a rock-solid business communication offer - be more vocal, much more.
Here's hoping for the best.
Oh, also disagree with "it's Electron issue, their fault, no fix" - Slack is Electron + React, yes it doesn't have video, but chats work perfectly. As opposed to Teams, where they just don't.
Team is created on electron. Seems that this is an electron issue and you can see other video applications built on electron having similar issues. Hence, don;t expect this to be fixed would be my suggestion.
@mark I'm testing it out right now, and so far it's not looking good. I've had to resort to using the web client. So far I'm pretty unimpressed with how Teams is being handled. Everything else works perfectly, until Teams starts