Poor performance on MacOS
I can't use teams with out it lagging severely. When I go and look at the processes running, It always looks like the 'helper' is taking up crazy amounts of CPU and it lags out the application to the point of it almost being unusable.
I've tried closing the application, rebooting, re-installing, checking for updates, etc.. nothing works.
I'm on macOS Mojave 10.14.2
Anonymous
shared this idea
Thank you for your feedback. We are continually looking to bring performance boosts to the Mac Client, including improvements with Electron 10 that are releasing. We are also aggressively addressing other areas of performance around the Mac client
502 comments
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K
commented
I am having the same issue on 2018 MBP with Touch Bar running OSX 10.14.4 & Teams v1.2.00.13765
gfxCardStatus is reporting Microsoft Teams Helper is requiring the discrete GPU.
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Johnny Rennemeyer commented
It's happening on macOS Catalina Beta 4.
- "You have Microsoft Teams Version 1.2.00.13765. It was last updated on 6/3/19."
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Aaron
commented
I updated to 1.2.00.17856 today and this is still a problem with the update.
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K
commented
Same issue here on Mojave 10.14.4 2018 Macbook Pro w/Touch Bar
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M
commented
OUCH.
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Garry
commented
Was wondering why battery and energy usage was up. Seems they fixed this back in 2017 but has come back. Please fix!
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Tobias Reinsch
commented
Please fix this!
This is a no go when working on battery. -
Anonymous
commented
Yep, same problem here. Can't use teams if I'm on battery.
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William Zawisa
commented
Just got a brand new 2019 MBP and wondering why my battery was constantly draining so fast compared to my 2015 MBP....Turned off discrete graphics in chrome only to find Teams to be using it by design....this needs to be fixed soon!
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robert cerulli
commented
happening here as well!
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Patrick
commented
Please look at this. It's draining my battery all the time; only lasts half as long with Teams running.
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[Deleted User]
commented
+1 the same happens on my machine on Teams 1.2.00.13765
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ppolang
commented
Teams is meant to be on all the time especially because of chat feature.
But I constantly have to turn it off because I feel like it is hoggin my battery.Is it absolutely necessary to use discrete GPU?
Doesn't it work fine on devices without discrete GPU? -
Godwin
commented
This was fixed in 2017 and the problem is back.
I am sick of running electron apps, and pretty much avoid any app that is electron based. Teams is a necessity because its essential for work. For its high CPU usage and being a resource hog, I avoid using it as much as I can.
This issue pretty much makes it unusable and I have to quit the app once I am done with it, so it doesn't drive my battery down.
I hope you release a Catalyst app. -
Willi
commented
This was supposedly fixed (https://microsoftteams.uservoice.com/forums/555103-public/suggestions/17743315-fix-unnecessary-activation-of-discrete-gpu-on-macb) but there must have been a regression, I can confirm it's an issue in Teams 1.2.00.13765, which means I can't use Teams if it's 30°C or warmer in the office.
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Anonymous
commented
Same here!
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Frigo
commented
You have Microsoft Teams Version 1.2.00.13765. It was last updated on 2019/06/21.
Same thing, discrete GPU is activated as soon as I start Teams.
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Justin Christie
commented
Agree'd, this is happening to me as well on this version with no way to disable it
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Aaron
commented
Running MacOS Mojave 10.14.5
Teams version 1.2.00.13765
I see this was a bug a couple of years ago and I'm wondering if it has returned. I am able to terminate the high performance process as a workaround but the discrete GPU should not be required to run Teams.
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Anonymous
commented
Fix unnecessary activation of discrete GPU on MacBook Pro again. Seems to be regression on version 1.2.00.13765
