Poor performance on MacOS
I can't use teams with out it lagging severely. When I go and look at the processes running, It always looks like the 'helper' is taking up crazy amounts of CPU and it lags out the application to the point of it almost being unusable.
I've tried closing the application, rebooting, re-installing, checking for updates, etc.. nothing works.
I'm on macOS Mojave 10.14.2
Thank you for your feedback. We are continually looking to bring performance boosts to the Mac Client, including improvements with Electron 10 that are releasing. We are also aggressively addressing other areas of performance around the Mac client
Great news @Alex.
Thorsten Lausch commented
Still a very bad working APP. Just Problems with Performance and we all hear the cooling of MacBooks via Teams Meetings. On my M1 "Test" Macbook the Performance is better, but there are too many errors and still no support for sharing an fullscreen app. For about 2 Years now.
And even M1 Support was introduced to Electron 11 first. So we'll have to wait a long time too for a native app.
Maybe the iOS app via Catalyst ist the Better way to Handle this but I understand, that this is a lot work and more of a strategic decision.
Please use the iOS version to make a catalyst macOS build of the app. Electron is a NoGo.
Jaques le Roux commented
Glad to hear this is being addressed.
Been a very frustrating process of using it on macOS 11.2.3 as well so far.
Could we get release notes for version where this is being addressed?
I prefer to see proof that something is being done!
P.S Would also be ideal to have chat history cached locally as well. Scrolling up in history is very slow to load content.
- Opening imagines : Option to display in original resolution. The scaled down imagine from screenshots is pretty much always not readable.
Resetting SMC might help - it helped me. Perf is not superb still but better
I'm using TEAMS since months now, and this issue is still present.
Very annoying !
I was previously using another video system tool (don't want to name it, but it is in 4 letters, starts with a Z ... ) which was really, really better on that resource usage point.
I'm really hoping that a solution will be found soon !
Teams on any Mac thats not current runs awfully
It appears correct that these pages are just for show. I've tried all suggested fixes that I can possibly find after hours searching, none have any real impact. The only real answer appears to be use some thing else.
John Y commented
It is obvious that Microsoft is ignoring all the complain here. Out out of curious, anyone has hacks that works well to help the performance issue? Will turning OFF video when screen sharing help? Will sharing only one window instead of sharing the entire desktop help?
Outlook and Teams compete for memory hogs. Slack meanwhile does not and is very lightweight.
Sakari Alastalo commented
Thanks for the tip about Turbo Boost Switcher. That mitigates the situation better than any other solution so far. Fortunately, we moved over to Zoom since there seems to be also problems with echo prevention on Teams. Glad that came up so we could all move to Zoom.
I am using an iMac with Big Sur - Teams is making my cooling fans work way too hard - is there anything I or you can do to reduce this?
Yeah. It's laggy, doesn't actually run as a native app, and when it needs to update, it puts up a small line item in the chat window and then you have to restart the UI? This is typical of a Web App, placed into a fake native app window.
James Smiht commented
would like to see a universal version added as we have for other Microsoft 365 apps for users on new Apple M1 silicon processors.
The Turbo Boost Switcher worked for me!
Laurent MD commented
The only way to get this mitigated on my side (MBA i5/16GB) was to buy the Turbo Boost Switcher Pro (10$) that can disable the Intel Turbo Boost feature and so limit the CPU frequency to 1,1Ghz and preserve battery and system fan - while slowing down a bit the machine unfortunately.
A work around that seems to help: Use Google Chrome and the Teams desktop app simultaneously with the same account.
Use Google Chrome with your teams account and go to the meeting without audio. When in meeting, start video but turn off incoming video to save bandwidth.
Use the desktop app to connect to the meeting using audio (not video). Allow incoming video (this is the default setting so no need to change anything).
This will allow you to have the Chrome window somewhere minimised, and at the same time, make use of the features in the desktop app, like seeing more people at once.
2-3 years after this User Voice started and we are still here waiting for a fix. Can anyone actually believe it? Peak usage of remote working in the last year and still this is not addressed. Guess we are waiting for the next best thing to replace remote working for the fix as it does not seem that there is any plans to actually make this work.
During and after a Teams call my iMac Pro slows to a crawl. I'm wondering if Teams takes resources (CPU/GPU) and never releases them? Or is it a bug related to hardware-accelerated audio/video? For example, I can work in a design program called Sketch for hours in the morning without any slowdowns and after I have a quick video or voice call with a co-worker Sketch performance degrades to the point that I can't work efficiently and I must reboot.
The loss of productivity is very high because I converse with co-workers regularly via Teams during the day and I must reboot to get back to normal.
iMac Pro (2017), 3.2 GHz 8-Core Intel Xeon W, 2 GB 2666 MHz DDR4
It is awful, how the Teams app makes my laptop unusable. I cannot collaborate with my colleagues over a video call as the fan is too loud for having my mic on and the laptop is super laggy.