Mac Teams Helper: Takes up too much CPU and makes app almost unusable
I can't use teams with out it lagging severely. When I go and look at the processes running, It always looks like the 'helper' is taking up crazy amounts of CPU and it lags out the application to the point of it almost being unusable.
I've tried closing the application, rebooting, re-installing, checking for updates, etc.. nothing works.
I'm on macOS Mojave 10.14.2
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20 comments
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Kris Wilson-Slack
commented
This is causing my machine to really dog as well. I've subscribed and I hope it's fixed soon.
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Anonymous
commented
I'm still experiencing this issue. I have to turn off Teams on the notebook and rely on the phone app just for my MacBook Pro to not burn my hands while I type.
Switching to Teams was the biggest mistake my company ever made.
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Anonymous
commented
Has there been a resolution to this? The impact this app is having on my battery is astounding.
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LuHurt
commented
+1
The load causes the fan to go nuts (and me as well).
Come on MS. This is really a pain **********. -
Neil Despres
commented
Same for me on Sierra 10.12.6. Seems to start when I initiate a screen-sharing meeting, but persists even after the meeting ends.
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Abhijit
commented
Same problem with my mac. If I am in a call for more than 30 min with video / Screen sharing problem starts. had to restart several time to continue working, please fix this.
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Carty
commented
This is cooking mac's across our organisation - please can you let me know if you have picked this up?
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Anonymous
commented
yep, also having exactly the same problem around CPU Utilisation, currently on macOS High Sierra
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Anonymous
commented
Same problem occurring for me.
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Dan Hughes
commented
Same, 120% on the CPU until i close down teams on a mac and then it instantly fixes any issues i'm having with performance. Mac High Sierra 10.13.6 (17G65). Teams Version 1.2.00.3961
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Dmitry Kotov
commented
Same here. CPU usage on Teams Helper around 100% constantly.
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Anonymous
commented
Same here...(Mojave 10.14.3, Teams 1.2.00.1761)
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Anonymous
commented
Same issue here.. spiked the CPU core temps over 100C across all cores while on a screen sharing call. Has Microsoft commented on this issue yet?
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Anonymous
commented
same here... teams consumes lot of CPU power! especially during calls with screen sharing
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Anonymous
commented
120-150% CPU for Teams Helper when in my meetings on our Macs too (10.14)
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Anonymous
commented
I'm seeing this, too. Spikes up to 120% cpu (according to activity monitor) I'm not in a meeting, or doing anything with teams.
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Jan
commented
Same here, while using Teams Meeting feature. (Mojave 10.14.3, Teams 1.2.00.1761)
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Anonymous
commented
Same, have staff experiencing this issue.
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Anonymous
commented
Same here - just started last two weeks
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Ben
commented
This is exactly what I'm experiencing on all my company Macs, ~30 total. CPU spikes on one of the three existing helper processes in Teams when I'm typing. This happens on MacBook Airs and Pros on all different versions High Sierra and Mojave. Basic CPU is around 2-6% which is already too high. Then when we start typing it shoots up to ~60%.