Mac Teams Helper: Takes up too much CPU and makes app almost unusable
I can't use teams with out it lagging severely. When I go and look at the processes running, It always looks like the 'helper' is taking up crazy amounts of CPU and it lags out the application to the point of it almost being unusable.
I've tried closing the application, rebooting, re-installing, checking for updates, etc.. nothing works.
I'm on macOS Mojave 10.14.2
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29 comments
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AJ
commented
Why does this application need to use almost a Gb of RAM when it is just sitting ideal. Outlook and Teams combined are using almost 2 Gb. That is a lot of memory that I need for running other application like containers and virtual machines for development.
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Jonathan Vogel
commented
Yep, same for me. MS Teams is the only App open, CPU near 100% and when I use the built-in mic it sounds like I'm behind a waterfall. macOS 10.14.6, Teams 1.2.00.22561, Core i7 MacBook Pro.
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AU
commented
Same problem here. macOs Mojave 10.14.6.
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terry g
commented
Same problem, macOS High Sierra - Teams CPU 85% for the helper making other programmes unusable
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Anonymous
commented
Yes, no other apps on my machine are "using significant energy" -- Teams alone is cutting my battery life in half after some narrowing of the causes. Please fix this and be a responsible citizen in Mac OS.
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Anonymous
commented
I've had this issue since I installed this and it's really not worth even starting it up anymore.
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John Simon
commented
I'm having the same issue of lagging so much on my Mac OS Mojave 10.14.6
Please fix this issue. None of us that are on a Mac can use Teams. -
Viktor Kotsuba
commented
+1
Every morning I am cooking a breakfast on my laptop.
Application is not usable at all. I have cuts of sound, video freezes.It have a great impact on the performance of other applications.
Env: MacOS Mojave 10.14.6
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Darren Furr
commented
I'm experiencing the same problem...I have to shutdown Teams during the day periodically to reclaim resources, but that causes me to miss meetings.
So...I'm going to put this right here:
https://slack.engineering/rebuilding-slack-on-the-desktop-308d6fe94ae4 -
Kris Wilson-Slack
commented
This is causing my machine to really dog as well. I've subscribed and I hope it's fixed soon.
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Anonymous
commented
I'm still experiencing this issue. I have to turn off Teams on the notebook and rely on the phone app just for my MacBook Pro to not burn my hands while I type.
Switching to Teams was the biggest mistake my company ever made.
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Anonymous
commented
Has there been a resolution to this? The impact this app is having on my battery is astounding.
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LuHurt
commented
+1
The load causes the fan to go nuts (and me as well).
Come on MS. This is really a pain **********. -
Neil Despres
commented
Same for me on Sierra 10.12.6. Seems to start when I initiate a screen-sharing meeting, but persists even after the meeting ends.
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Abhijit
commented
Same problem with my mac. If I am in a call for more than 30 min with video / Screen sharing problem starts. had to restart several time to continue working, please fix this.
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Carty
commented
This is cooking mac's across our organisation - please can you let me know if you have picked this up?
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Anonymous
commented
yep, also having exactly the same problem around CPU Utilisation, currently on macOS High Sierra
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Anonymous
commented
Same problem occurring for me.
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Dan Hughes
commented
Same, 120% on the CPU until i close down teams on a mac and then it instantly fixes any issues i'm having with performance. Mac High Sierra 10.13.6 (17G65). Teams Version 1.2.00.3961
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Dmitry Kotov
commented
Same here. CPU usage on Teams Helper around 100% constantly.
