Poor performance on MacOS
I can't use teams with out it lagging severely. When I go and look at the processes running, It always looks like the 'helper' is taking up crazy amounts of CPU and it lags out the application to the point of it almost being unusable.
I've tried closing the application, rebooting, re-installing, checking for updates, etc.. nothing works.
I'm on macOS Mojave 10.14.2
Thank you for your feedback. We are continually looking to bring performance boosts to the Mac Client, including improvements with Electron 10 that are releasing. We are also aggressively addressing other areas of performance around the Mac client
My global team, mostly Mac users, are almost finished reviewing which alternative to MS Teams we can move to. Every user has lag problems due to the CPU hogging of Teams Renderer.
Shame really - if it worked, it would be a good app. But I won't be sorry to see it go.
Yoeri Van Damme commented
still very much an issue
Any updates here? My MacBook Pro i7 and 16gb Ram is nearly unusable, when Teams is used! This is a shame for MS. Zoom ist running without any issues!
Hi! Is there any update on it? The performance is just unacceptable. I use a 2019 MBP with 16 Gb of RAM, and Teams is unable to offer a good experience, particularly on video calls, even when no other process is performing intensive tasks. My whole team is suffering the same experience
Grégory Millasseau commented
Working on it? Let me laugh, it's worse than ever.
Christos Savva commented
Hello I face the same issue, my macbook fans are running like crazy while using Teams.
Kiran Sreekantham commented
It's been a couple of years. Why is this not solved yet?
Same issue, running 2 external monitors 27 and 34 inch monitors with a Logitech C920s Pro HD webcam.
Insane lag while running microsoft teams...
Pretty powerful laptop so the hardware should not be a problem.
MacBook Pro 16-inch 2019
2,3 GHz 8-Core Intel Core i9
32 GB 2667 MHz DDR4
AMD Radeon Pro 5500M 4 GB
Jennifer Fein commented
I have a small laptop (portable for travel) - and an external monitor for home use. I cannot use Teams Meet and share my screen with the external monitor on at the same time. I never had this issue with Zoom.
Attached is info about my machine for reference.
Even when I remove the external monitor, it takes 30 sec+ to take ANY action in my shared screen. If I'm browsing a website, it is like watching the page load on a dial up modem. I cannot demonstrate software using Teams Meet at all and that is what we sell.
Jerome Tarantino commented
Sure. We'd like Teams to be on part with other video streaming tools (Webex, Apple Message, etc). Ideally relying on native codex so that GPU and/or M1 optimisation is fully transparent.
Diego Romero commented
Eagerly waiting for Teams on native Apple Silicon
Nuno Forneas commented
It is a shame that MSFT Teams performs so badly on MacOS
Microsoft Teams has now been updated to Electron 10 in the Public Preview Channel.
Someone can help us ? Its about 1 year and nothing change!! My MacBook 2017 i5 is almost dead (42% battery capacity) ! In comparaison my MacBook 2011 is at 56! I need to use this app for school, i cant change. Since march 2020, nothing has been made ? I try everything i know to make this situation better and i payed for apple support ! This app is bullsh!t for Mac user. Is there a solution somewhere ? Is Microsoft take action about this ?
Since upgrading to Big Sur, MS Teams will no longer use my external GPU. On Catalina the Microsoft Teams Helper process would use the eGPU, but now on Big Sur it defaults to the built-in Intel Iris GPU.
Does anyone know how to force MS Teams to use the eGPU on Big Sur? Any suggestions would be welcome as under Catalina it did at least remove some of the load from the the internal GPU.
My set up is: MacBook Pro (13-inch 2016), Intel i7. Blackmagic eGPU. External 4k monitor which is set as the main display with the menu bar. "Prefer external GPU" option for MS Teams is checked. "Disable GPU hardware acceleration" option in MS Teams is not checked (i.e. it is using GPU acceleration).
Marginal difference on performance and subsequent heat and fan issues with those electron 10 builds. been using them for a couple of days. Nothing overly exciting just continuation of the same problems. Thanks for the link but i think its clear this is not going away until the entire application is re-architected.
Used Teams on a MacBook Pro/Catalina. Takes a long time to show all 7 participants' videos; also stops other apps from running properly (no response to clicks in the other app) so screen sharing is not useful. even when it does eventually load .Bring on the performance update!
There isn't an M1 version of Microsoft Teams at the moment because we're currently on Electron 10.4.5; at least that's what the internal builds are on, and M1 support was added to Electron 11 and above, so we've to actually wait for Microsoft to update Microsoft Teams to a newer version of Electron before an M1 version can appear.
It also looks like Electron 10.4.3 builds will be rolling out to Insiders in a couple of weeks, so we're not too far away, either mid-May or somewhere in June.
You can try out newer builds which are on Electron 10 on a website someone had created at https://raw.githubusercontent.com/ItzLevvie/MicrosoftTeams-msinternal/master/defconfig
Any news on this front? I can't believe there still no M1 version, even a Beta one.
I think there is a queue to getting a working version of Teams on Mac. This appears to be....
1. Intel Macs - queue time 4years +
2. M1 based Macs - queue time starting 6 months
I think the M1 has approximately another 2 years to go before it hits the position where it will be reported as being addressed and then another 2 years before being fixed. That is aligning with the current timeline of experience for mac support.