Allow client to export my chat messages
Individual and group chats absolutely has to have the ability to export it out as a word document or such. For a large business sometimes the context of a chat has to be copied out for various reasons and to not have the ability to do that is simply insane. There needs to be an export option (PDF, DOC ECT.) included in chats. Saving one individual message is not adequte.
Chris Butcher commented
We use a package called 'Salesforce', and the built-in feature to export the chat that has been added to a project automatically to all team members is invaluable.
It guarantees that all team members are kept up to date with all changes or requests.
We have had a project where the client has sent information via email and also added some in the teams chat, this has led to miscommunication to some project members. So, if Microsoft could add the ability for exporting the teams chat automatically, it would stop any issues from miscommunication