Jabra integration with teams
Jabra currently highlights integration with Skype and Microsoft lync. Will the option for Microsoft Teams be provided?
Lana Patterson commented
We are seeing a lot of issues with the soft phones, especially when using Ayaya. I have no issues when working in Teams and it would be very helpful to have the system integrated as Pete has requested with Teams.
Customer service issue which needs to be addressed.
Melissa Mulheim commented
I am in agreement with Pete Albanese - this would be a wonderful enhancement to have. This is customer service related and should be highly reviewed. Thank you for the consideration.
I agree with Pete. This is a HUGE customer service issue as well as frustrating for people.
Pete Albanese commented
Currently while on my Avaya Soft Phone Microsoft Teams does not show "in a call" as it use to with Skype. This creates a pain point as we receive multiple phone calls from others while we are on the phone with customers because the system does not update our teams status. The only time Teams shows "in a call" is when you are on a teams call.
While using my soft phone for calls it will not show up in "teams" that I am currently on a call
Newly bought Jabra Evolve2 65 MS "certified". The "certified" call pickup button never picks up calls or even brings Teams to the foreground. Windows picks up on it though, and changes the volume to the set level. But teams is doing nothing. All latest Windows updates, Teams, Jabra Software, Jabra firmware. It is unbelievable that they can call this "certified".
Teams call does not end with hang-up button on Jabra speaker. Please can we have this functionality
We bought 25 Jabra Evolve 40 headsets for use with Teams. The answer/hangup button worked fine when we bought them back in March, some time around end of April early May mine stopped working. An earlier version of Teams still works okay with this headset on another laptop.
Extensive issues with Jabra Engage series here ...
Got even worse ca. 2 weeks ago. Now it does not connect at all while another app is running that has the capability to use the headset (even when inactive) - e.g. Skype
George Frisby commented
Hi. Out group uses MS teams and Jabra products extensively, but MS teams does not integrate with the products. Please make this improvement.
Jo Kr commented
same here, please bring back the functionality
Ditto with Nicholas Tristram, all I need is for the Mute on the screen and my device to work together.
Nicholas Tristram commented
My company has made the mistake of moving to microsoft teams from skype, and now my Jabra headset does not automatically integrate with teams as it did with skype.
When will Microsft Teams have support for Jabra integration, like skype did?