Ability to call either teams uri or PSTN number
In Skyp4B client you can choose to make either a skype call or a call to a PSTN number from your contact list.
Would love to have this feature in Teams as well so you can right click your contacts and pick either Teams-Teams call (via uri) or call the contacts cell phone/PSTN number through direct routing.
Still waiting news on this feature ?
This is mandatory to permit Teams Adopation by my company as VOIP solution.
You can ctrl + rightclick to call their cell phone, if you have populated the mobile attribute on your users.
Any Update on this? For PSTN Interoperability this is critical... Also critical for migrating from legacy system to teams
Totaly Agrree, this is a condition for Teams adoption by my Company !
Ivan Chan commented
This is MUST have!!!!
I heard Microsoft is going to add the feature in Q2 2020.
Can anyone from Microsoft provide update on release the feature please?
Critical communication path for our Enterprise. All will have Teams, not all will be Teams only from a phone perspective. This is a MUST have
Ivan Chan commented
This is a must have feature!!
Benoit Grange commented
Also a must for our organization!!
Really important feature that is missing. Discussing with my peers in the industry this is preventing several companies to tale the step to adopt Teams!
Hi there team,
This is an absolutely must have feature!
Absolutely critical in big enterprises running heterogeneous environments like our.
Looking forward to see it landing shortly in our under deployment Teams environment!
Yes Totally agree, this feature is a "Must Be" for us, as on our corporate adress book, we have several companies, and not everyone have calling hability through Teams, so when I tries to call someone found on Teams corporate Address Book, the call goes automatically to Teams, the user who is receiving the call, receives it on Teams while he is equipped of traditional VOIP PHONE and therefore, he can't answer the call.
This is really annoying in our envirorment .. Furthermore we have users inside the company who are on different Phone systems, not everyone is on Teams..
We are really hesitating going forward with Teams rolout on all our companyes due to the lack of this feature !
As told in another post, the only workaround we found, is display the contact card of the user, and copy/paste its PSTN number to the Teams Dial Pad, I clearly cannot ask to my users to do this.
This should also be usable when transferring a call. Sometimes you need to transfer a call to the PSTN number in your directory.
This is currently holding us back from moving more of our users on to teams for PSTN calling!