Ability to disable How was the call quality request after each call
Each time we finish a call we are asked to rate the quality. After a few calls during one day it's very annoying and this is like that every single working day. Can you imagine ?
I am going to start rating all calls with 1 star until this goes away
Dennis van Mierlo commented
At least give the users an option to disable these annoying survey questions!
PLEASE TURN OFF SURVEYS AFTER EVERY CALL - I ALREADY TURNED OFF THIS IN THE APP AND IT STILL ASKS ME, THIS IS VERY DISRUPTIVE TO MY DAY
David Reinhardt commented
It would be really useful if this could be "intercepted" and used for something productive. Even something as simple as "Did that meeting achieve its aims?" with answers going to the host. This would be much more useful within our organisation.
Rob Holmes commented
Our stat's look bad for call quality as our students love giving a 1 star rating at the end of the lesson.
I'm not going to comment on what they think they are rating but I don't think it's the quality of the Microsoft pipe there lesson was delivered by!
Just about everyone I have spoken to has asked me how can this be turned off.
If not careful, people will simply vote the lowest possible
please hurry and turn this off Microsoft
I hate the call quality request. SOMEBODY PLEASE TURN IT OFF!
Admins need to be able to disable this for organizations. Can you imaging having to do this every time!?!? Our receptionists are busy enough without having to answer a survey after each call!
Tommy Willingham commented
My solution is to check every negative box.
@Sam Microsoft testing? MS never tests anything as is evident the second Tuesday of every month!
It's unbelievable there's no option to disable this.
This feature is annoying and very intrusive.
his pop-up is extremely annoying. Users should be able to opt out.
Do not need to be asked every time how the call quality was. I'm using the product, therefore I'm good with the quality.
Turn this **** OFF!!! no one wants this
This pop-up is extremely annoying. Users should be able to opt out.
Gary Smith commented
Zoltán Lehóczky: Thanks for the suggestion, but it doesn't seem to work.
The Surveys option was already disabled in Settings | Privacy, and I still get it after every call. It's noon and I've made 7 calls since 8:30 am and been asked about the call quality each time.
So annoying. Almost as annoying as not being able to specify a file download folder OTHER than Downloads. Almost, but not quite.
Paul H commented
After over 2 months of lockdown and using Teams for 2 or 3 calls a day it's affecting my mental health more than lockdown! Allow an option to turn off - ideally via central Admin.
Zoltán Lehóczky commented
This is supposedly possible to disable org-wide, though not easily, see here: https://docs.microsoft.com/en-us/microsoftteams/manage-feedback-policies-in-teams
Everyone can also individually disable this in Teams under Setings -> Privacy, then see "Surveys" there.
This is genuinely frustrating. I'm going to start giving one star and when you ask how we can improve, I'll say "don't ask for my feedback after a call".