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Help Videos Start with Sound On (Turn off Auto-Mute)

The Help section's Videos all start with the volume muted. Is there a design reason for this? Why the extra step to click to unmute? I would assume that users wanting to watch these videos (by clicking on them) with sound.

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  • Mike C commented  ·   ·  Flag as inappropriate

    I agree, this setting is annoying. Why would I click to watch a video but not also want to hear it? The default should be sound on, not off.

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