Call progress tones do not honor call device selection
When initiating a new call via Teams, The call progress tones (ringtone) plays through the default sound device instead of the users selected calling device.
This can cause confusion if the default sound device is muted whilst the user is wearing a headset as they have no feedback a call is in progress.
Katie Kennedy commented
Does anyone have a fix/solution?
Matt Huff commented
This is a different issue than the separate incoming call notification "secondary" ringing device that is going to be released this month. It is related clearly, but there is a subtle difference between incoming call notifications and outbound ring sound effect. Please allow both to be configured, or simply play the ringing sound in the same device that the call audio will use. It doesn't make much sense to play the connecting ringing sound effect on a separate device from the call audio.
Scott Fowle commented
This is a problem. Corporate users keep calling IT department to complain that it isn't working. Any noise indicating that the other party hasn't picked up yet would be preferred.
Jake Edwards commented