Mail notification uses the first name of displayname (which might be the last name)
I would consider this more as a bug.
Problem:
In all email notifications it looks like it uses the first part of the displayname property (unitl the first space).
Assumption:
AD Property Displayname uses Lastname Firstname
Based on Screenshot this is HOBMAIER Dennis and Maierhofer Andreas.
Error:
The Result will be:
Hello LASTNAME
LASTNAME (of other participant) sent a chat message.
See the attached screenshot.
Expectation:
Change this to use AD first name attribute.
8 comments
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Anonymous
commented
With some last names it is even just taking the first word. Quite anoying if half a nation is called "de" "van" as part of the last name. It would already be an improvement if it would actually take the entire last name not just the first bit of it.
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Anonymous
commented
Yep, this is a bug, built off an assumption.
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Marcel de Klerk
commented
Fully agree with the original poster. This should be considered as a bug. My notification emails always start with "Hi de", where de is actually my midldle name. This is really stupid.
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Anshul Chilana
commented
Our DisplayNames are in the format of Lastname, Firstname. Teams is able to decipher the first name of the user when the last name is a "typical" lastname without spaces. However when a last name has a space (Du Preez, Henlo) for example, Teams detects the first space and assumes the DisplayName format is in firstname lastname format - so notifications are received as Hi Du!
Please fix this bug, right name will show in email notification.
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DjDoomie
commented
For us it's even worse.
When someone is called Kris De Bauw for example it will say, 'missed call from 'De' or 'De' liked your message.
This is not even the full lastname just the first portion of it.
Please change this to the Full Displayname or whatsoever. -
Nancy Risch
commented
Our DisplayNames are in the format of Lastname, Firstname. Teams is able to decipher the first name of the user when the last name is a "typical" lastname without spaces. However when a last name has a space (van der xxxx) for example, Teams detects the first space and assumes the DisplayName format is in firstname lastname format - so notifications are received as Hi van!
Please change Teams so that it does not parse the DisplayName field to find the Firstname - use the Firstname attribute.
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Toby
commented
I cannot believe that this has not more upvotes. The Link that is listed that says that this bug is already in another thread leads to a slightly different issue. Here we want the emails that result from actions in teams to be with a different name syntax, not the @mentions in teams itself.
As a solution, there are suggestions to use the full display name. Because the mails start witch "Hello ....." that will lead only to slightly better results.
I agree with the person who shared the idea to use the First Name.
That would in consequence require, to change the syntax of the mails itself if looked at from an international perspective.
I receive the mails in German. There, there is a distinction between the form used in Letters, similar to "Dear Mr. Muller", which is used today in the German Variant (Incorrectly it says today "Hello Muller") to the more modern form used in day to day business terms where you indeed address a person by their first name.I think its 2019 and Microsoft should, like many other modern companies, adopt this more friendly form of addressing people (Also internationaly) on a first name basis.
That brings us back to the new format where it says:
Hello Mike
someone has mentioned youGerman:
Hallo Mike
Jemand hat dich erwähntToday in German:
Hallo Muller
Jemand hat sie erwähntreally hope this gets upvoted and reaches the devs
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Mark Volders
commented
This bug is added in two threads: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/36162256-use-firstname-and-lastname-attributes-not-display
