How can we make Microsoft Teams better?

Is it possible to write an C# desktop CTI adapter that observes incoming/outgoing calls over Teams and also starts them?

Goal: Connect Existing .NET desktop CTI client with a running instance of Microsoft Teams

Is it possible with Teams SDK:
• to observe incoming PSTN calls that go trough Teams client?
• to accept or deny the incoming PSTN call?
• to observe the call status of the PSTN call (offering, connected, disconnected)?
• to initiate a new phone call with the PSTN number?

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    Peter Korosec shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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