Is it possible to write an C# desktop CTI adapter that observes incoming/outgoing calls over Teams and also starts them?
Goal: Connect Existing .NET desktop CTI client with a running instance of Microsoft Teams
Is it possible with Teams SDK:
• to observe incoming PSTN calls that go trough Teams client?
• to accept or deny the incoming PSTN call?
• to observe the call status of the PSTN call (offering, connected, disconnected)?
• to initiate a new phone call with the PSTN number?
Valentin LECERF commented
Timothy Meredith commented
This, so frustrating MS pushed everyone to teams for VoIP but broke 10+ years of SfB/Lync connectors in the process. Meanwhile those of us that pay top dollar for full Microsoft stack (dynamics/etc) can't get basic call popups. Frustrating! Every developer I speak to regarding this says bots/etc are a complete cluster when trying to accomplish this goal.
Would be so great to have it
[Deleted User] commented
This would be a great idea...