How can we make Microsoft Teams better?

Is it possible to write an C# desktop CTI adapter that observes incoming/outgoing calls over Teams and also starts them?

Goal: Connect Existing .NET desktop CTI client with a running instance of Microsoft Teams

Is it possible with Teams SDK:
• to observe incoming PSTN calls that go trough Teams client?
• to accept or deny the incoming PSTN call?
• to observe the call status of the PSTN call (offering, connected, disconnected)?
• to initiate a new phone call with the PSTN number?

47 votes
Sign in
(thinking…)
Sign in with: Facebook Google
Signed in as (Sign out)

We’ll send you updates on this idea

Peter Korosec shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

5 comments

Sign in
(thinking…)
Sign in with: Facebook Google
Signed in as (Sign out)
Submitting...

Feedback and Knowledge Base



You are about to visit the UserVoice site for Microsoft Teams

We have partnered with UserVoice, a 3rd party service providing public discussion forums for product-specific feedback.

By clicking "Continue to UserVoice" you agree to UserVoice's Privacy Policy and Terms of Use.