Unable to start meeting as organizer. Stuck in virtual lobby.
Unable to start meeting as organizer. Scheduled Teams meeting via Outlook as the organizer. Went to join meeting as the organizer, signed into the desktop/app version of Teams, and was held in the lobby - waiting for someone to start the session/let me in. Unfortunately, given I was the creator/organizer, no one could get in - as I was stuck in the same lobby.
Any ideas on what may be going on?
This issue is in our backlog, but we wanted to share a workaround that may help in the meantime. You may run into this issue if your Outlook client is logged into a different account than your Teams client.
As a workaround, when you join the meeting, make sure your Outlook client and Teams client are logged into the same account that the meeting was scheduled from.
Was this issue resolved?
I am experiencing it currently with one of our users that has to use two outlook/teams accounts concurrently
John Murdoch commented
I see this as well on two different Office365 tenants. What the accounts in each tenant have in common is that the login ID domain is different from the default email address domain on the accounts.
It works if the invite is sent from the Teams app, but not for meetings set up in Outlook.
I am signed into Outlook and Desktop Teams in the same account. I only have the one email account in Outlook. I can create a meeting in the Outlook calendar, and It will not let me join from that same account in Teams, not the desktop app, or web app, or web in incognito mode. Every way I try I just get "waiting for someone to let you in."
My account I am trying to join with is the one that created the meeting and is listed as the organizer.
I can leave that meeting in place, make a new meeting from the TEAMS calendar, with 100% identical details, and I can join that one no problem. The old meeting that did not work is still on my calendar (in both Teams and Outlook). I can still try to join it and it will still fail. All humanly-observable details between the one which works and the one which doesn't are 100% identical.
This has been going on for months and Microsoft does not seem to be interested in fixing it.
I have the same issue with both of my domains. The worst is that it is random. Sometimes happens sometimes not. It is a disaster. Microsoft, please fix it ASAP and please let switch from one domain to another bypassing the sign out or, even better, let all tenants be active at the same time.
@Thomas Ritter, thanks for your suggestion. It was very useful.
MARC RANDOLPH commented
This Is My Jam
MARC RANDOLPH commented
Thomas Ritter commented
there is also a hotfix while being stuck in the Lobby. It works like a charm, but it is a bit tricky to find out.
Proceed like this:
1) Go to the meeting in MS Teams
2) Go to Edit
3) Open Meeting Options > Browser opens
4) Allow everyone to bypass the lobby. This includes you, and that is where the magic begins.
Dear Microsoft: Please fix this asap. It´s time. Thanks.
the issue happend to me to
I just experienced not being able to log on as organizer as well. I think what is happening is this:
I have accounts A and B in both Outlook and Teams.
1. I sent the meeting invite from Outlook and clicked on the "Teams meeting" button. . I have double checked that the invite was sent from account A.
2. I was signed in using account A in teams when I wanted to join the meeting. However, I was in the "awaiting to be let in state".
3. If I sign out of Teams and sign in using account B, I was able to join the meeting.
It seems the link to the Teams Meeting was somehow created using account B, even though the invite was sent from account A's email address and added to account A's calendar.
I would REALLY like this to be fixed. It is very unpleasant to having a client wait and unable to attend a meeting I called.
Jonas Roslund commented
@[Anonymous who posted a docx with two different invites]
For me, it was actually the other way around.
The version looking like your first version worked. Mine was generated by the Teams app.
The version looking like your second version did not work. Mine was generated by Outlook.
[Deleted User] commented
Glad to see this is a real problem, I though I was suddenly doing something wrong. This has only just started happening for me in the last month, which is weird as nothing had changed, but I do have multiple user licenses for the various people I work for (again no changes though). Office is installed on the machine. I had set up a test meeting in teams via the office website to see if it solved the problem, but could not get into it via the website at the time of the meeting, either via office website and set up in teams or outlook calendar. Based on the comments about a client conflict, I logged out of Outlook completely, then logged in via office website (different day). Much to my surprise, this time I could get in it. Log Outlook off completely and log in via office website, then re-open outlook if you need to look at stuff once you are in. I appreciate this won't help everyone, but it might help some.
Simon Rawson commented
Alas Alex's tip doesn't work for me. Yes, I am logged into the same account in both Teams and Outlook/Exchange. Yes, though, my user-ID is registered in a number of tenancies.
What works for me is scheduling meetings in Teams instead of Outlook.
come on not working still NOT WORKING STILL
no not fixed yet somehow
Is this fixed yet? BECAUSE I STILL CAN'T ACCESS MY TEAMS MEETINGS!!! How can you not fix this for over 2 years haha...
Robert De Loght commented
This issue is clearly not resolved yet. Who has decided to add a button to schedule a meeting if this feature has not been tested decently and is not operational.
This reduces the usability of Team to zero.
I have found no workaround for this problem.
Please have the basic functionality of this software tested before releasing it.
I've posted a docx that shows two consecutive invites for the same meeting, both made directly from my desktop Outlook. There is no way for me to know why Outlook generates one and not the other -- as far as I can tell it's completely arbitrary. But as a user this is a way to make sure your Teams invite will be successful or not. If the format in your calendar is the "fail" version, create a new invite and make sure it looks like the non-fail mode.
Michael Edwards, London, 2 Nov 2020 asking: could a similar problem be stopping me from fully joining Teams meetings organised by OTHER enterprises? I can chat & hear but not be heard or get video in or out. I'm never logged in to Outlook though my Mac Mail client goes there (I assume) to get my Exchange email. Might it help if I somehow closed down that connection when joining a Teams meeting? If yes, how would I do that?
The reason is that Microsoft outlook and teams are not synchronizing the user profile correctly.
If you book a meeting in outlook it may provide the error with 90% when you want to join your own meeting.
If you book the meeting in teams, then it will not come up with the error at all.
This is a part-time solution and I have as a Microsoft Alumni requested that the product team finds a solution as this is influencing 1000s of users.