Caller ID for outgoing Calls
When you call someone using Teams as your Phone system, the caller ID on the receiving end only shows a phone number and location. It should be possible to tag the company name to the number for Caller ID purposes.
I have a number of users that depending on the call they are making may want to show their direct phone number, the main company number, or a call queue phone number.
It would be nice to have a drop down above the dial pad that selects from the outbound caller ID's that are assigned to that user (also to be able to assign multiple outbound caller ID's to a user)
Skype personal has a very slick interface for changing outbound caller ID. MS should implement something similar for admins to use with Teams.
Agreed. I even reached out to the Microsoft number porting department and gave them the specific caller ID's for our numbers. They responded and said they updated our records. Caller ID still shows (months later) as a phone number and location. Please resolve.
Gildon Noval commented
@Steve Jacobs - I agree. TEAMS should be able to set our own caller ID into something organization is known for.
Steve Jacobs commented
Teams is built on Skype. It even shows the Skype logo during calls. Skype allows me to set my outgoing caller ID. So why not teams?