How can we make Microsoft Teams better?

Caller ID for outgoing Calls

When you call someone using Teams as your Phone system, the caller ID on the receiving end only shows a phone number and location. It should be possible to tag the company name to the number for Caller ID purposes.

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4 comments

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  • BR commented  ·   ·  Flag as inappropriate

    Skype personal has a very slick interface for changing outbound caller ID. MS should implement something similar for admins to use with Teams.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Agreed. I even reached out to the Microsoft number porting department and gave them the specific caller ID's for our numbers. They responded and said they updated our records. Caller ID still shows (months later) as a phone number and location. Please resolve.

  • Gildon Noval commented  ·   ·  Flag as inappropriate

    @Steve Jacobs - I agree. TEAMS should be able to set our own caller ID into something organization is known for.

  • Steve Jacobs commented  ·   ·  Flag as inappropriate

    Teams is built on Skype. It even shows the Skype logo during calls. Skype allows me to set my outgoing caller ID. So why not teams?

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