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Caller ID for outgoing Calls

When you call someone using Teams as your Phone system, the caller ID on the receiving end only shows a phone number and location. It should be possible to tag the company name to the number for Caller ID purposes.

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  • J Williams commented  ·   ·  Flag as inappropriate

    Absolutely, so important to have the Caller ID. I am researching another phone system that will show # and Name on a call. I own a patient management business in Canada. The caller ID has always been an issue. Thought Microsoft had this covered.

  • Emma commented  ·   ·  Flag as inappropriate

    I have a client requesting the option to show the company name and the user name, but any ability to show a name as well as a number would be a win.

  • Kyle commented  ·   ·  Flag as inappropriate

    This is becoming a huge issue. I work for a pediatric health care institution where staff is calling patients families and they don't answer because it only shows a phone number and not the institutions name. Like others say, most people these days don't answer a phone number they don't recognize so this is having a negative impact on patient care.

  • Shaw Masihi commented  ·   ·  Flag as inappropriate

    This feature is a must and we should also be able to change the company name because sometimes companies change their names so we also need to have this option either through Admin portal or at least by submitting a request to Microsoft Support

  • Ray commented  ·   ·  Flag as inappropriate

    Yes, please. This is a basic feature for 2021 and Microsoft is supposed to be the leader in IT. Why the lag?

  • John commented  ·   ·  Flag as inappropriate

    This is a critical feature too. Without a business name and main phone number all outgoing calls could be construed as spam or telemarketers.

  • Steven Garvie commented  ·   ·  Flag as inappropriate

    Please add this feature. Its probably one of the most important things you should focus on right now.

  • G commented  ·   ·  Flag as inappropriate

    Please add the ability to use a company name for caller ID

  • John commented  ·   ·  Flag as inappropriate

    Hello, checking to see if this has been added yet? I just activated this service and when I call my cell phone, it shows as some other company name instead of our company we have registered with O365 and Teams. This should be an easy fix and a very normal feature.

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