During the Team Tuesdays meetings, I cannot see the Chat icon
During the Team Tuesdays meetings, I cannot see the Chat icon on the top right of the Teams screen (see photo). This means that I cannot see any Chats, nor can I see anything the Presenter posts to the Chat (e.g., a link to further details on the Topic she's discussing).
I'm using Office 365 Teams - paid version.
Stephen Hayward
shared this idea
50 comments
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Anonymous
commented
We support a number of schools and have had this problem with Class Teams involving a maximum of 30-35 participants and it has meant that some pupils have been unable to take part in lessons which is unacceptable. We've checked pupils policies, team membership, platform, browser and app and there is no consistency. Please can you investigate this issue and update.
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Anonymous
commented
Experienced the same issue today in a meeting with approximately 40 attendees, but over 200 invited to the recurring teams meeting. Not sure how to allow chat to exchange info, as there will always be over 200 invited, with under 50 in attendance at an individual meeting. Will explore a team channel to permit a chat, but need to restrict who can add, edit, and delete content on the channel.
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Anonymous
commented
Same problem yesterday. Some students can see the Chat, others cannot.
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Anonymous
commented
Same challenge observed 15th Sep 2020 in a meeting over 100 people, I joined the meeting and I was not able to comment neither read the chat during the meeting
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Anonymous
commented
I am experiencing the same. There are times that teams is not working properly within the day where i am stuck (pls see attached file). I am unable to join meetings unless invited. I tried restarting my phone and also reinstalling teams however, i am getting stuck as well (pls see attached file for the signing in screenshot). What could possible be the reason behind this and what do i need to do?
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Mary Margaret Allegro
commented
We are experiencing the same issues. Regardless of meeting size, regardless of meeting participants (internal only, internal external), regardless of the outlook teams invite, teams calendar invite etc. ...no commonality can be found. The suggestion to leave and rejoin does NOT work consistently. Any advise would be of assistance.
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Sue B.
commented
This is an issue with us as well. Teams chat needs to be available for all 250 attendees and not just the first 100.
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Anonymous
commented
Same issue reported by our users today as well!
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MAC
commented
I have the same issue as well
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Anonymous
commented
Same issue here, first time I encounter this issue.
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Nikola
commented
Teachers in my organisation have also found that many students cannot access/see chat in Teams Meetings even though they have all joined the meeting the same way. These sessions all have under 50 participants easily.
Any advice would be appreciated! -
Jeff Spence
commented
Same in Vancouver. Intermittent and often cascading - happens to one and then others are affected. We have guests, external, internal, Mac, Windows, iPad, iPhone, Android - I can't find any consistency or reproducability in the problem. The chat just disappears or it stays active.
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Anonymous
commented
Have there been any solutions yet offered by Microsoft?
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Anonymous
commented
Yup, we are seeing this issue too. I'm not 100% sure it's related to the 100 user limit on group chat though as:
a) There are reports of this happening in meetings of less than 100.
b) I joined a meeting today quite late and there were already 220 on it but I could see the chat button and use the functionality. -
Chris Smith
commented
Group chat in teams only supports 100 user, even though a meeting supports 250 attendees. I have no idea why MS didn’t line those two limits up.
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Anonymous
commented
I can't access to the meetings by clicking on 'join' . There's no 'join' for me to click on . Could you please help me out with these ?
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cofi-alan
commented
We just had our our first two large meetings and have this same type of issue. One thing consistent to us is that the meetings are being created by inviting a distribution list (from Exchange) and not by entering individual attendees.
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Matt Moore
commented
We have the same symptom as many other affected users. In two larger meetings yesterday (~50 and 120 attendees) approximately 20% of attendees could not see the chat icon. Once those users were manually added to the chat membership they could then see the chat icon. We have invited users via Outlook desktop by our all company Distribution List which is nested and contains DL's for each office. Unfortunately, there is no obvious pattern to determine which users are left out of the chat as they span several of the nested DL's.
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Eric Schackel
commented
I had this same issue. To solve it, I left the meeting and rejoined. The chat appeared after rejoining the meeting.
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Melissa Marple
commented
I am in a meeting of 15 participants and I am only having the issue in this specific Team. I have larger teams but it isn't an issue in those meetings. Just strange!
