Make it more clear when chatting in a group change vs. private chat
Please make it more clear you are in a group chat. There have been several times a user will say something in group chat and think they are in a private chat. A different color background and/or color font and/or icon to indicate a group chat.
Had an instance today where I was chatting with a user and had a group chat going on that had the user in it. The user got heated and confused which thread he was chatting in. Ended up being quite embarrassing for the end user. Having a red border on Group Chats might make this easier to avoid. :)
Erik O commented
I agree with this. Its waaay too easy to reply to a group chat and think its actually a private chat as there is no indication on the chat popup as to the audience you are replying to. I have made this mistake several times and is quite confusing to chase down the source of the chat rather than the popup indicating what the source is.
Please change this!
Mike O'Neill commented
UI feels clunky, should have the flexibility to allow window options.