I would like the ability as a channel / team moderator to fix brokwn threads - this happens a lot. It could perhaps be avoided, if the app ensures that the 'Reply' box is available when clisking on a thread, as the most obvious box to type in is the New Thread box.
Alan L. commented
I'm somewhat shocked that this doesn't have more upvotes. This is a huge missing feature, we should at least have the option as admins to re-thread a reply for a user. Ideally, users should be able to handle this themselves once they realize the mistake. Ultimately, there needs to be some sort of UI/UX change that makes this mistake much less common.
**** yeah. Happend all the time and can't fix the threads. Please add this feature!
Can't be that difficult.
Wim Allegaert commented
+1 for this. Also there should be something extra to prevent users from making this mistake.
I agree. The issue is that the Teams thread has the same messaging box as the private or group chat. users get confused and forget to use the reply option in the thread. Maybe the reply button should be more visible and the messaging box replaced by Start New Conversation/Thread
This is exactly the issue I came to this forum to discuss. Many people do not use the Reply button and a conversation gets completely disconnected and out of order. The ability to move a comment that was actually a Reply to a threaded conversation would be SO helpful.