out of office incorrect
Teams says that a user is out of office days after the user has turned off this in Outlook. All other Office 365 systems correctly reflects this, but not Teams
One of the user is having issues with Microsoft Teams status OOO frequently. Status OOO is NOT correct in Teams even when setting is OK (online and available) in Office 365 and Outlook web online. We have checked on user's calendar has well everything seems to be working fine expect Teams status reflecting OOO
Have uninstalled and reinstalled the Microsoft teams from the user's system and mobile.
Joe Glitch commented
Maybe a solution? I have the same problem. Last week, I accepted a colleague's OOO invitation for this week...which confused my OL calendar. Having read this, I went back to the calendar setting and declined the invitation. Teams changed instantly to available. Maybe that's the glitch in the matrix?
Josiah Hult commented
Confirmed this is happening for multiple users in our org. A fix for this is critical as people rely on presence to communicate properly.
Mike Eh commented
My culprit was a co-worker's PTO message, their "Show as" was set to Out of Office. When I changed the "Show as" on my calendar to FREE, my status changed to Available.
Amanda Fillmore commented
I had this problem recently and, in order to resolve it, I had to: 1) Change my OOO status in OL, 2) close Teams (sign out), 3) close Outlook, 4) reopen Outlook, and 5) reopen Teams in order for the status to be reset. Ideally, instead of going through all of the above steps, the "Reset Status" option in Teams would have been able to check my status in OL and update accordingly. As an aside, turning of OOO in OL and closing/reopening Teams did not work - Teams still showed me as OOO.
exactly the same issue , but is there a workaround that MS Teams does not get synced with outlook till this is issue is resolved.
I am also having trouble removing out of office status from Teams. How should fix it?
How do I get my Teams to show just Available and not (Available Out of Office) ?
I am having difficulties removing the out of office status from Microsoft team. The company IT has tried to remove this but has failed.
I have been directed to Microsoft to log a comment to get assistance from you.
Same issue in our organization. The workaround for this is so painful you will need to logout then login again in outlook while Teams is closed for a moment then once you signed on teams the status goes back to normal.
Monica Vazquez Pena commented
My team is having the same problem. Status OOO is NOT correct in Teams even when setting is OK (online and available) in Office 365 and in Outlook 2019 and Outlook web online.
Other user saved an OOO day, but even changing status or deleting event doesn't correct the issue.
I'm facing the same issue - please advise asap.
It takes too long to update the "out of office" status (not to confuse with "Away") in Teams. Otherwise its a nice feature since colleagues do not search for you in the office building if they want to talk to you...
Yes, same issue here. But based on this thread (https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_teams-mso_o365b/microsoft-teams-status-is-stuck-on-out-of-office/4382c885-f2bb-4987-a739-9f519c3ddc7c), I've come to realize that it's because a co-worker sent me an all day meeting invite with "Show As" as "out of office". I change that (in my calendar) to free, signed out of Teams and signed back in. My status hasn't changed yet but based on comments in that thread, I'm expecting it may take up to 20 minutes to change.
This would be a great item for Microsoft to look into.
Skype use to keep track of people status almost immediately. Teams does a poor job now. I call people who appear free via teams only to find out that they are in a meeting which is annoying.
Having the same issue. Has anyone contacts support?
Happening for me here too. I turned off out of office and all on MS apps it's correct, but Teams still says I'm out of office.
Same issues as reported by others here in group, Status OOO is NOT correct in Teams even when setting is OK (online and available) in Office 365 and in Outlook 2019 and Outlook web online.
Teams is showing me as Away, Out Of Office after I turned off OOO in Outlook and manually set Available in Teams. I cannot turn off the dual status.
I even set a status message in Teams, and now it's showing both my Outlook auto reply and my Teams status message.
Van Hallman commented
Did MS fix this? I logged on this morning and for the first time in months I am "Available"!! :-)