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out of office incorrect

Teams says that a user is out of office days after the user has turned off this in Outlook. All other Office 365 systems correctly reflects this, but not Teams

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  • Josiah Hult commented  ·   ·  Flag as inappropriate

    Confirmed this is happening for multiple users in our org. A fix for this is critical as people rely on presence to communicate properly.

  • Mike Eh commented  ·   ·  Flag as inappropriate

    My culprit was a co-worker's PTO message, their "Show as" was set to Out of Office. When I changed the "Show as" on my calendar to FREE, my status changed to Available.

  • Amanda Fillmore commented  ·   ·  Flag as inappropriate

    I had this problem recently and, in order to resolve it, I had to: 1) Change my OOO status in OL, 2) close Teams (sign out), 3) close Outlook, 4) reopen Outlook, and 5) reopen Teams in order for the status to be reset. Ideally, instead of going through all of the above steps, the "Reset Status" option in Teams would have been able to check my status in OL and update accordingly. As an aside, turning of OOO in OL and closing/reopening Teams did not work - Teams still showed me as OOO.

  • Anonymous commented  ·   ·  Flag as inappropriate

    exactly the same issue , but is there a workaround that MS Teams does not get synced with outlook till this is issue is resolved.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I am also having trouble removing out of office status from Teams. How should fix it?

  • Vince commented  ·   ·  Flag as inappropriate

    How do I get my Teams to show just Available and not (Available Out of Office) ?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Hello,

    I am having difficulties removing the out of office status from Microsoft team. The company IT has tried to remove this but has failed.

    I have been directed to Microsoft to log a comment to get assistance from you.

    BR Alvin
    +27726126294

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same issue in our organization. The workaround for this is so painful you will need to logout then login again in outlook while Teams is closed for a moment then once you signed on teams the status goes back to normal.

  • Monica Vazquez Pena commented  ·   ·  Flag as inappropriate

    My team is having the same problem. Status OOO is NOT correct in Teams even when setting is OK (online and available) in Office 365 and in Outlook 2019 and Outlook web online.

    Other user saved an OOO day, but even changing status or deleting event doesn't correct the issue.

  • Thomas commented  ·   ·  Flag as inappropriate

    It takes too long to update the "out of office" status (not to confuse with "Away") in Teams. Otherwise its a nice feature since colleagues do not search for you in the office building if they want to talk to you...

  • Anonymous commented  ·   ·  Flag as inappropriate

    Yes, same issue here. But based on this thread (https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_teams-mso_o365b/microsoft-teams-status-is-stuck-on-out-of-office/4382c885-f2bb-4987-a739-9f519c3ddc7c), I've come to realize that it's because a co-worker sent me an all day meeting invite with "Show As" as "out of office". I change that (in my calendar) to free, signed out of Teams and signed back in. My status hasn't changed yet but based on comments in that thread, I'm expecting it may take up to 20 minutes to change.

    This would be a great item for Microsoft to look into.

  • Dave commented  ·   ·  Flag as inappropriate

    Skype use to keep track of people status almost immediately. Teams does a poor job now. I call people who appear free via teams only to find out that they are in a meeting which is annoying.

  • Jocelyn commented  ·   ·  Flag as inappropriate

    Happening for me here too. I turned off out of office and all on MS apps it's correct, but Teams still says I'm out of office.

  • Peter commented  ·   ·  Flag as inappropriate

    Same issues as reported by others here in group, Status OOO is NOT correct in Teams even when setting is OK (online and available) in Office 365 and in Outlook 2019 and Outlook web online.

  • Sky commented  ·   ·  Flag as inappropriate

    Teams is showing me as Away, Out Of Office after I turned off OOO in Outlook and manually set Available in Teams. I cannot turn off the dual status.
    I even set a status message in Teams, and now it's showing both my Outlook auto reply and my Teams status message.

  • Van Hallman commented  ·   ·  Flag as inappropriate

    Did MS fix this? I logged on this morning and for the first time in months I am "Available"!! :-)

  • Johnny Martinez commented  ·   ·  Flag as inappropriate

    I am experiencing the same issue. I understand that the developers are trying to be smart about it, but they left no option to disable this "feature". Ideally, this a PoweShell option to turn this off or reg key. In that way there would be an easier way for the developers to see the votes, else customers are suffering and or moving on to Slack.

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