Reply to missed message email
The current missed message notification is from [user] in Teams <email@example.com>, it would be nice if the ReplyTo address for the notifications was the email address of the user who sent the missed message (similar to the existing functionality in Skype for Business).
John Fedor commented
Yep, commented in another entry like this one, but similar experience/issues:
Did the reply just recently with a Teams notification....then noticed 30 minutes later that I had an undeliverable email as a result, which caused satisfaction issues. Notifications should be easily actionable like they used to be with Skype.
Also was provided a similar experience by a colleague, but his actually had a purple "Reply" button in the message (not "Reply in Teams" like mine). Pressing the button does a reply in teams, but of course the natural thing to do is reply to the email which fails.
Not sure why the button difference on the message, but the end-result was the same - failure of communication and satisfaction issues.
Damon Betlow commented
By using a Display name of the user that sent the message/mention, but a different email address, Microsoft is shooting itself in the foot. Exchange is quarantining the emails as Phish, and even when they are released, Outlook puts up a warning that the email is suspicious...
Yep, this one was just brought up to me as well, phrased as another knock against Teams for why he has no desire to use it (along with search keywords like from: and hasattachments:).