All external federated contacts lost during upgrade
All external federated contacts lost during upgrade
kris
shared this idea
15 comments
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Kate Liebl
commented
We currently use Teams and Outlook. Our Teams communicates with out phone systems (poly) and for some reason no contacts in our Outlook global will pull in our phones caller ID. Our IT service seems to be lost as to how to make this happen for us. Is there no way to export our Global contacts in outlook and import those to our Teams account. Honestly I'm fine doing an export one by one throughout our office. I perfer that to adding each contact one by one.
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Bob
commented
Such an important feature is not fixed yet.
Any ETA on when it will be done? -
Anonymous
commented
In order to have a contact list with e-maíl addresses for Teams, it would be good, if there was a connection to Outlook, as such information is available there. But such functionallity is not available - why?
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Megan
commented
When migrating from Skype Basic to Teams existing clients cannot be migrated over or exported/imported to Teams. The reason is, Teams requires an email address but Skype Basic does not require or report this information. So, when exporting the contact list from Skype, there are no email addresses. Additionally, unless a user is already a Business Skype user there is no way to obtain an email address as it is not included in their profile. It would be impossible to ask everyone in your Skype Address book to provide an email address so that you could manually keep track of it in excel or csv file in order to import or to manually key in one at a time. This needs to be addressed.
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Matt Stroshane
commented
We have a small business with a lot of clients. It would be great if all of our employees didn't have to waste their time maintaining the same contact list. Microsoft already solved this problem in Outlook with contacts in a Shared Mailbox. Could Microsoft please develop a Teams-to-(Shared)Mailbox connector??
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Anonymous
commented
Is this still an issue, we are migrating to teams and only some contacts have gone over missing all of our customer contacts that are in Skype for Business but not gone over to teams?
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Nicolas Vaneberg
commented
Same problem here! Still no solution as it was for Q4 2018!
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Anonymous
commented
It says end of Q4 '18. Any update on when this will actually happen?
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Chris Webb
commented
https://youtu.be/wEc9u4S3GIA?t=2977 reference
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Chris Webb
commented
Hi guys, this is coming, the contacts were migrated, but they just haven't been added to display in the client. They said they are trying to get these spun up by end of Q4
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Anonymous
commented
Same problem here, what have MS done?
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Aquila Kashino
commented
I hate Teams! Not only did I lose all of my external contacts, I can't even check what they were thanks to the forced migration. On top of that, I can't even add them in teams as it says they are not found. Amazing Microsoft. Way to break a fully functional and usable product for no good reason. I am not even allowed to use hybrid mode. Thanks a ton. My customers are going to be so happy when they run into this issue after being FORCED to migrate.
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Rob Graebe
commented
I only had Federated contacts...my customers. Now, they are gone! So far, not impressed. I need these restored ASAP.
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Aaron Marks commented
It seems like only contacts that have local tenant Guest Accounts are being migrated over. Please migrate over non-Guest Accounts as SfB contacts (a SfB logo next to them would be even better) to fulfill the promise of feature parity and SfB chat federation.
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Anonymous
commented
Mine were lost on the switch over from Skype to Teams!