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All external federated contacts lost during upgrade

All external federated contacts lost during upgrade

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  • Megan commented  ·   ·  Flag as inappropriate

    When migrating from Skype Basic to Teams existing clients cannot be migrated over or exported/imported to Teams. The reason is, Teams requires an email address but Skype Basic does not require or report this information. So, when exporting the contact list from Skype, there are no email addresses. Additionally, unless a user is already a Business Skype user there is no way to obtain an email address as it is not included in their profile. It would be impossible to ask everyone in your Skype Address book to provide an email address so that you could manually keep track of it in excel or csv file in order to import or to manually key in one at a time. This needs to be addressed.

  • Matt Stroshane commented  ·   ·  Flag as inappropriate

    We have a small business with a lot of clients. It would be great if all of our employees didn't have to waste their time maintaining the same contact list. Microsoft already solved this problem in Outlook with contacts in a Shared Mailbox. Could Microsoft please develop a Teams-to-(Shared)Mailbox connector??

  • Anonymous commented  ·   ·  Flag as inappropriate

    Is this still an issue, we are migrating to teams and only some contacts have gone over missing all of our customer contacts that are in Skype for Business but not gone over to teams?

  • Chris Webb commented  ·   ·  Flag as inappropriate

    Hi guys, this is coming, the contacts were migrated, but they just haven't been added to display in the client. They said they are trying to get these spun up by end of Q4

  • Aquila Kashino commented  ·   ·  Flag as inappropriate

    I hate Teams! Not only did I lose all of my external contacts, I can't even check what they were thanks to the forced migration. On top of that, I can't even add them in teams as it says they are not found. Amazing Microsoft. Way to break a fully functional and usable product for no good reason. I am not even allowed to use hybrid mode. Thanks a ton. My customers are going to be so happy when they run into this issue after being FORCED to migrate.

  • Rob Graebe commented  ·   ·  Flag as inappropriate

    I only had Federated contacts...my customers. Now, they are gone! So far, not impressed. I need these restored ASAP.

  • Aaron Marks commented  ·   ·  Flag as inappropriate

    It seems like only contacts that have local tenant Guest Accounts are being migrated over. Please migrate over non-Guest Accounts as SfB contacts (a SfB logo next to them would be even better) to fulfill the promise of feature parity and SfB chat federation.

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