How can we make Microsoft Teams better?

Support for existing Skype-Compatible wireless headset devices (Jabra, Sennheiser, etc.)

Make Teams compatible with wireless headsets (USB or Bluetooth) that are able to be used with Skype.

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Seymour shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

9 comments

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  • Tracy commented  ·   ·  Flag as inappropriate

    can't believe Teams does not support Jabra pro 9450 device but Skype does. Frustrating. Will go back to using Skype for meetings.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I have noticed that when I have Skype for Business loaded, Microsoft Teams can't grab the headset controls of my Jabra Pro 9470. Works fine if I exit Skype. I'm also noticing that Teams isn't recognized by Jabra Direct. Root cause?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Jabro pro 9470 audio fix: In Jabra Direct app (v 4.x) go into Device Settings/Softphone (PC) and enable PC audio.

  • Anonymous commented  ·   ·  Flag as inappropriate

    My Jabra 9470 does not work in Teams (no audio). Works fine in Skype. USB connected.
    I updated the firmware - no help.

  • Mitch Hawkins commented  ·   ·  Flag as inappropriate

    Same for me, I have an Jabra Pro 9450 and it worked on Teams previously. My application also no longer lets me blur the camera background, which also worked previously (Logitech C270). Teams is designed for meetings, when will it match current Skype meeting functionality with these tools?

  • Lucas Reinhart commented  ·   ·  Flag as inappropriate

    Prior to my MS Teams app being updated yesterday 11/8/18, my Jabra Pro 9470 worked without issue. Now it works except I can no longer accept calls by pressing the headsets answer call button. Not sure what changed... The device has latest firmware and I have updated my Jabra Direct software with no success.

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