Support for existing Skype-Compatible wireless headset devices (Jabra, Sennheiser, etc.)
Make Teams compatible with wireless headsets (USB or Bluetooth) that are able to be used with Skype.
Is Jabra Steel Supported with Teams? When I try it, its mute button is not muting the mic at all.
Norm W commented
very disappointing that my fleet of 150 Jabra 9450s and 9470s are not officially supported as Teams Certified.
can't believe Teams does not support Jabra pro 9450 device but Skype does. Frustrating. Will go back to using Skype for meetings.
I have noticed that when I have Skype for Business loaded, Microsoft Teams can't grab the headset controls of my Jabra Pro 9470. Works fine if I exit Skype. I'm also noticing that Teams isn't recognized by Jabra Direct. Root cause?
Jabro pro 9470 audio fix: In Jabra Direct app (v 4.x) go into Device Settings/Softphone (PC) and enable PC audio.
Roy Schulz commented
I can't get any wireless headset to work in my Samsung Galaxy S9+. Wired headsets work just fine...
Bryan Thomas commented
Bumping because another Skype for Business certified headset doesn't work with the latest version of teams:
Sennheiser SC 30 USB ML
Microsoft Teams Version 1.2.00.1758 (64-bit). It was last updated on 1/18/19
Further to this, add full button support - Answer, Hangup, Mute etc.
My Jabra 9470 does not work in Teams (no audio). Works fine in Skype. USB connected.
I updated the firmware - no help.
Mitch Hawkins commented
Same for me, I have an Jabra Pro 9450 and it worked on Teams previously. My application also no longer lets me blur the camera background, which also worked previously (Logitech C270). Teams is designed for meetings, when will it match current Skype meeting functionality with these tools?
Lucas Reinhart commented
Prior to my MS Teams app being updated yesterday 11/8/18, my Jabra Pro 9470 worked without issue. Now it works except I can no longer accept calls by pressing the headsets answer call button. Not sure what changed... The device has latest firmware and I have updated my Jabra Direct software with no success.