Save Conversations to Outlook
We are moving from Lync/Skype to Microsoft Teams at work. One of the features Lync had was the ability to have conversations automatically saved to a folder in outlook.
This gave me the ability to have a record of a conversation that could be attached to emails as needed.
If Microsoft Teams has this functionality, I have not been able to find it. I can only see the ability to copy and paste a conversation, which is easily editable.
Does Microsoft Teams have this capability or are there plans to add it?
@Magnus Hustveit - You can look it up in teams, but I do not see a way to attach a conversation to an email if needed. This only allows me to see the conversation I had. I cannot forward it to another user.
There are times when a record of a conversation needs to be escalated. With link, the conversations are saved to outlook. This allows users to attach an un-editable version to an email in times when an issue needs to be escalated.
The goal is for this to be used in lieu of Lync at our company, so I need to know how escalated conversations will be able to be resolved.
Magnus Hustveit commented
You can search in Teams. Why duplicate that in Outlook?